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Jacobs Mitsubishi

New Port Richey, FL

4.4
925 Reviews
Jacobs Mitsubishi is your go-to source for brand new Mitsubishi's and quality Pre Owneds, SUVs and pickup trucks near Clearwater and Tampa, Florida. We provide local drivers not only an extensive selection of Mitsubishi's and pre-owned cars for sale, but also a dedicated team of auto finance specialists, a service department, parts staff and even a collision repair facility. Our top goal is to make your Mitsubishi and Pre Owned shopping, financing and buying experience fun and hassle-free! We back up our first-rate customer service with competitive prices and rates on every Mitsubishi and Pre Owned and auto service we provide, so shop Jacobs Mitsubishi today.
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6901 US-19

New Port Richey, FL

34652

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Showing 925 reviews

May 29, 2020

Sammy and the team at Jacobs Mitsubishi were great! They went out of their way to make sure I got the truck I was looking for. From the time I spoke with Sammy on the phone until I drove off the lot they we More

by James Trafford
Recommend Dealer
Yes
Employees Worked With
Sammy
Mar 21, 2021 -

Jacobs Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 29, 2020

I have to update my review. My salesmen were great. Dealership no so much. Picked up my new car and a few things were wrong. They fixed the small items but not 2 things. Tailgate wouldn’t open and the More

by Cjtasillo
Recommend Dealer
No
Employees Worked With
General manager bad customer service , George Kakakos, Jeremy Pohl, Floyd Martinez
Apr 08, 2021 -

Jacobs Mitsubishi responded

Cjtasillo, we're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention.

May 27, 2020

Excellent service, overall great car buying experience. Pete was an excellent salesman, and helped guide us through buying a car at a really fair price. 10/10 would recommend More

by Chase
Recommend Dealer
Yes
Employees Worked With
Pete Kelley
Mar 21, 2021 -

Jacobs Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 26, 2020

This was a good buying experience even in a bad time. Great staff all the way around from top to bottom. If they have the next vehicle I'm looking for I would certainly be there for a look see. Thanks More

by Challenger SRT8
Recommend Dealer
Yes
Employees Worked With
Renee Miley, Duane Greenidge
Mar 19, 2021 -

Jacobs Mitsubishi responded

Your satisfaction is our top priority.

May 25, 2020

Dustin was great! I have a compromised immune system and have had to be very careful so I worked with him online to bring the car by my home. Dustin was very friendly, professional, and considerate of my ne More

by Timea.Office
Recommend Dealer
Yes
Employees Worked With
Dustin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Jacobs Mitsubishi responded

We really appreciate your positive review!

May 25, 2020

Dustin was really easy to work with, his friendly enthusiasm made the whole process much less of a hassle than many of my past experiences with dealers. I also liked the selection of Mustangs, they h More

by Ralph Hampton
Recommend Dealer
Yes
Employees Worked With
Dustin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Jacobs Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 24, 2020

This dealership was gret. They got me approved for a brand new car when no one else could. They were friendly and had to work very hard to get me a loan by myself even though I have been co-signed for More

by Doctrinekeeper
Recommend Dealer
Yes
Employees Worked With
George Kakakos, Drew Mizwa, Todd Wildla
Mar 19, 2021 -

Jacobs Mitsubishi responded

We are very happy to have provided you with such a positive experience!

May 22, 2020

Worst sales person I ever dealt with. Not one single follow up call after purchasing a vehicle from him nor helped address a problem with car noted with a mechanic before ever signing purchase agreement More

by Charlie S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Sousa, Dezirae Marte, Todd Wildla
Apr 08, 2021 -

Jacobs Mitsubishi responded

Hi Charlie S, we regret to hear that you are displeased with your recent experience with us.

Apr 10, 2021 -

Charlie S responded

You know I spent three trips back to the dealership all the way from Plant City to address an issue with the alternator pulley being defective before I ever even signed paperwork on the vehicle I purchased. I even had a mechanic listen to the racket being made along with Todd prior to purchase and was assured it would be fixed well that never happened. On my last and third trip back I told your mechanic where noise was coming from and was bluntly told turn up your radio and you won't hear the noise. I told him it was coming from alternator and he declined my opinion. Well A+Suspension and Brakes took one minute to diagnose it as the alternator pulley costing me 286. But my biggest complaint was your GM Ray Sousa did not go over one single piece of my contract nor explained one single cost associated with the purchase. Very unprofessional conduct nor did Todd. All Ray was concerned with was my down payment. Paperwork was shoved in front of me and said sign. The interest rate your dealership charged me was outrageous and a ripoff. I am a veteran that experienced credit hardships because of health so you took the opportunity to punish me for my hard luck. You call yourself a fair dealership? If I had perfect credit and purchased a high end car I am sure I would have been treated completely different. The car you sold me has cost me a great deal of money so thank you for your kindness sticking it to me financially at a 27 percent interest rate. By the way one year of payments in and I have NEVER been late on a payment. Recommend you NEVER

May 21, 2020

Todd is a top-notch Salesman. He didn't try to pressure me into something I wasn't looking for actually got me right in the vehicle I was interested in. He made sure all the service was taken care of on th More

by Antbanks101
Recommend Dealer
Yes
Employees Worked With
Todd Wildla
Mar 19, 2021 -

Jacobs Mitsubishi responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

May 20, 2020

Todd was an amazing person to work with. He went above and beyond every expectation that I had. Great staff, not hard pushing and super funny. I will definitely be referring this location to everyone. More

by jconway
Recommend Dealer
Yes
Employees Worked With
Early, George Kakakos, Todd Wildla
Mar 19, 2021 -

Jacobs Mitsubishi responded

Your satisfaction is our top priority.

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