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Jacobs Mitsubishi

New Port Richey, FL

4.5
923 Reviews
Jacobs Mitsubishi is your go-to source for brand new Mitsubishi's and quality Pre Owneds, SUVs and pickup trucks near Clearwater and Tampa, Florida. We provide local drivers not only an extensive selection of Mitsubishi's and pre-owned cars for sale, but also a dedicated team of auto finance specialists, a service department, parts staff and even a collision repair facility. Our top goal is to make your Mitsubishi and Pre Owned shopping, financing and buying experience fun and hassle-free! We back up our first-rate customer service with competitive prices and rates on every Mitsubishi and Pre Owned and auto service we provide, so shop Jacobs Mitsubishi today.
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6901 US-19

New Port Richey, FL

34652

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Showing 923 reviews

May 31, 2022

Pavel was great to deal with. Very proficient in his job all while paying attention to the wants and needs. Top notch service would definitely recommend. More

by Juanmontalvo447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pavel Zhukov
Jun 05, 2022 -

Jacobs Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

May 30, 2022

Our experienced with Debora was over the top, and amazing! Her main focus was getting us what we wanted, and felt comfortable with, no pushy attitude, very respectful, and funny. We felt like if she More

by gissel76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb Sousa
Jun 01, 2022 -

Jacobs Mitsubishi responded

Gissel76, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi! We hope to be of service to you again in the future. Best wishes, Jacobs Mitsubishi

May 29, 2022

We were looking to trade our Tahoe in and RJ Cooper is who we dealt with and HE WAS EXCELLENT!!! I don’t think anyone could have been better, he was very easy to talk to, understanding as well as helpful, More

by Jay Dubyaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin, and Austin , RJ Cooper
May 31, 2022 -

Jacobs Mitsubishi responded

Jay Dubyaa, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

May 28, 2022

I'd like to thank all the team of Jacob Mitsubishi specially Débora for all the support have given me since the beginning of the purchase. I'm really pleased with my new car. I must say that Mitsubish More

by Diogo Souza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb Sousa
May 31, 2022 -

Jacobs Mitsubishi responded

Diogo Souza, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

May 28, 2022

If I could give them negative stars I would, they lie and then blame the customer. You’d think if you ask for something specific they’d be able to say I have that or don’t, not just show you something differ More

by Ray
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Pete Kelley, Troy White, Andrew Kelley
May 31, 2022 -

Jacobs Mitsubishi responded

Hi Ray, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at (727) 944-2886 to discuss this further.

Jun 13, 2022 -

Ray responded

Called multiple times, been told I’d get a call back as I’m waiting on the resolution that was promised on April 18th. Will gladly wait to hear about the resolution of installing aftermarket on a new car with contract saying it won’t void warranties etc but once again haven’t gotten any responses recently and asking me to reach out again rather than contacting me is lazy.

May 27, 2022

Debra and the team at Jacobs were great to work with. I purchased my car remotely from them and they made the process as easy as it could be. The car arrived and looked even better than the pictures than More

by Blake B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dezirae Marte, Pete Kelley, Jeremy Pohl, Deb Sousa
May 28, 2022 -

Jacobs Mitsubishi responded

Blake B, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi! Thank you so much again for your feedback! We hope you have a great day!

May 27, 2022

I drove seven and half hours to pick up a vehicle I purchased from Jacobs and the staff, especially Debora and Troy, made the whole transaction completely painless. I was in and out of the door in hal More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy White, Deb Sousa
May 28, 2022 -

Jacobs Mitsubishi responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

May 26, 2022

Deb Sousa was My sales rep, she found me the perfect car. Everyone in the dealership was friendly, Kind and patient. I will recommend your dealership to everyone I know. More

by vales43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Kelley, Jeremy Pohl, Deb Sousa
May 28, 2022 -

Jacobs Mitsubishi responded

Hi Vales43, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 22, 2022

Amazing customer service and willingness to help their customer in any possible way they can! More

by Adriel.Gonzalez.jr@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Kelley, RJ Cooper
May 25, 2022 -

Jacobs Mitsubishi responded

We appreciate your positive review about your recent experience with us!

May 13, 2022

Was in and out of the dealership so fast, loved everything about this place. Great experience for sure. Mitchell was very helpful and quick about everything so I did not have to wait at all. Awesom More

by Southdrilling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Westlund
May 16, 2022 -

Jacobs Mitsubishi responded

Hi Southdrilling, we are very happy to have provided you with such a positive experience!

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