Jacobs Mitsubishi

I am from Rhode Island and purchased a used specialty car from these crooks. I have been emailing, mailing, calling and sending all receipts to fix some of the problems via ups etc for a claim I put in with from these crooks. I have been emailing, mailing, calling and sending all receipts to fix some of the problems via ups etc for a claim I put in with them last AUGUST 15, 2021. They keep telling me they will take of it and they will call me back. The Transporter delivered the car with 4 large holes in the roof. It had rips in the interior. It had pitted rust marks on the inside of the doors. The side windows were cracked. The Rear Motorized seats do not work at all, in fact the wiring shorts out the battery on a daily basis. The salesman told us the car was in perfect condition!!! And Florida does not have a lemon law for used vehicles. After making another phone call yesterday 6/2, a young lady called me back stating the general manager said its been over a year so he can not do anything about it. IT'S JUNE NOT AUGUST. That's the kind of people you deal with in that horrible place. Do not buy from them. They do not stand by there promises they make to you. I own a business and if I treated my clients like this I would be out of business!! Now I have to get a lawyer. If I could put ZERO stars, I would More

None at this time. Overall, good experience and would recommend. Look forward to doing business again in the future Overall, good experience and would recommend. Look forward to doing business again in the future More

Service was great, Deb was first class and Jeremy got my financing done quickly. I would buy a car here again for sure. financing done quickly. I would buy a car here again for sure. More

They were very helpful with the service . The went above and beyond to make sure I got what I need The went above and beyond to make sure I got what I need More

Deb Souza was the best! She took the time to hear my needs, and really came through with an amazing vehicle that I absolutely LOVE!!! She took the time to hear my needs, and really came through with an amazing vehicle that I absolutely LOVE!!! More

He was so wonderful I had a great experience and enjoyed every second of his time every second of his time More

Another amazing experience and this time i didn’t even buy a car but instead sold my Porsche. After getting frustrated with the low offers locally and with no time to sell it privately, I reached out dire buy a car but instead sold my Porsche. After getting frustrated with the low offers locally and with no time to sell it privately, I reached out directly to GM Ray Sousa who immediately responded with a more than fair offer with no games. He even offered to get me an Uber back home as I’m about 45 mins away from the dealership. Instead he and Dustin arranged for the paperwork and pickup to be complete at my local mall for and I had a check overnighted to me. I’ll start with Jacobs first the next time I want to sell a car - Forget Carvana, Vroom or Driveway! More

I worked with Debora and she was wonderful! We had such a bad experience at a different dealership and was lucky to find Jacobs! I have and will continue to refer them to all of our friends/fam We had such a bad experience at a different dealership and was lucky to find Jacobs! I have and will continue to refer them to all of our friends/family in search of a new car! More

Excelente trato profesionalidad dominio en el asunto muy complacidos estamos le recomendamos 100% su trabajo complacidos estamos le recomendamos 100% su trabajo More

Muy complacida con la compra del vehículo principalmente con el trato y dedicación del compañero Juan González y su dedicación por que los clientes queden satisfecho mis recomendaciones 100% para todas aque con el trato y dedicación del compañero Juan González y su dedicación por que los clientes queden satisfecho mis recomendaciones 100% para todas aquellas personas que quieran hacerse de un buen vehículo More