Jacobs Mitsubishi
New Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Great service and excellent customer service. Debra and Troy were great and offered professional customer services and paid attention to our needs. Highly recommended! Debra and Troy were great and offered professional customer services and paid attention to our needs. Highly recommended! More
Great customer service they treat you like family they listen to your story and they may have one too I would recommend anyone to come here I have purchased 2 vehicles from here and I love them. listen to your story and they may have one too I would recommend anyone to come here I have purchased 2 vehicles from here and I love them. More
Very good costumer service I recomendable that dealer , my friends and family have a very nice cars my friends and family have a very nice cars More
This dealer is full of crooks please don’t buy your car from them they are with you till you sign the dotted line after that you are on your own. Good luck from them they are with you till you sign the dotted line after that you are on your own. Good luck More
This was my 3rd transaction in 2 years and my 2nd transaction since this past May. Each time gets better and better. I actually traded in the BMW I bought from them in Aug 2020 for a 2021 Mustang GT. transaction since this past May. Each time gets better and better. I actually traded in the BMW I bought from them in Aug 2020 for a 2021 Mustang GT. Ray Sousa, the GM, gladly steps in to help get a deal done, which seems rare these days from a GM. I appreciate how he makes himself accessible. Dustin was able to give me all the updates and trade figures I requested without any games and even let me contact him after hours. He went the extra mile documenting his own personal inspection of the car live and pointed out all the imperfections before via text before I made the 90min drive to NPR. Pavel made sure everything was in order as soon as I arrived, made sure everything I was promised was delivered and had the car ready like he said he would. And Troy White in finance was the perfect one to close out the final part of the sale. I worked with him on the paperwork back in 2020 and made sure I'd be working with him again this time around as I always remember his upfront honestly on the optional items. I like to have all the financing parameters set before I walk in (who doesn't) so when the printout my bank gave me was off from what my bank was telling Troy, he got on the phone immediately and got me the rate was promised within a minute, actually it was a little better! Also, when going over warranties, protection packages, Gap etc. he tells it to you straight and recommends items that make sense, and also explains the options that you can live without. It's the complete cycle of customer service that will keep me coming back. Oh, did I mention their inventory?? Rolls Royce, Bentley, new Hummer, Aston Martin...buying a modest car is like getting entry to a luxury car show! I don't know what else to say besides go see them if you want a different buying experience. I'll be back in 2024 if not sooner! -Dave H Riverview, FL More
Christian Rivera and Jacob's Mitsubishi had great customer service and help me get into a brand new car with a lower monthly payment then I came in with. I would recommend this dealer and dealership customer service and help me get into a brand new car with a lower monthly payment then I came in with. I would recommend this dealer and dealership to anyone. More