Jacky Jones Ford of Sweetwater

Ray Simpson was great to work with. He made the experience fun. Caren in finance office was great also. I will definitely be back to Jacky Jones lot for my future buys. Fair deal and ne He made the experience fun. Caren in finance office was great also. I will definitely be back to Jacky Jones lot for my future buys. Fair deal and never pressured at all.? Thanks Ray and Caren! More

My husband and I just bought a jeep from here, we both dreaded going to a dealership, but Carla was hands down amazing! She was very nice, and knowledgeable, she was not pushy at all, and that’s why we bo dreaded going to a dealership, but Carla was hands down amazing! She was very nice, and knowledgeable, she was not pushy at all, and that’s why we both dreaded it, we hate pushy people trying to sell something. She genuinely helped us, we test drove it and told her we had one more to look at that evening, she asked if we had the info and even printed out a carfax on the jeep at her lot and the other one that we were headed to look at, she encouraged us to go ahead and look at the other one before we made up our minds, we got to the other place and the sales man told us he was coming out, but left us standing outside for quite sometime, we ultimately left and had decided that evening we would contact Carla the next morning, she was off that day, but still helped us, had the car taken iff of the lot until we could get everything situated and get there, and had everything set up for a co worker to help. The co worker Mandi had reached out to us, and was very nice, we arrived and were immediately greeted and taken to Mandi, she was great also. Our whole experience was quick and easy and with no hassle. I would recommend this dealership, Carla and/or Mandi to anyone, they were both great to work with. More

Very helpful with no pressure. Ray helped me find just the right truck for my needs. Everyone was friendly and made me feel like a valued customer. Great experience and I will be b Ray helped me find just the right truck for my needs. Everyone was friendly and made me feel like a valued customer. Great experience and I will be back! More

I recently had an amazing experience at Jacky Jones Ford. Mandi, my salesperson, was fantastic. She and I worked through any problems quickly and efficiently, ensuring I got into the car I wanted. Mike in fi Mandi, my salesperson, was fantastic. She and I worked through any problems quickly and efficiently, ensuring I got into the car I wanted. Mike in finance made the paperwork process a breeze, providing clear explanations and helping me get a great deal. The entire team was friendly and professional, making the whole experience smooth and enjoyable. Highly recommend this dealership to anyone looking for a stress-free car buying experience! Enjoy! H. Frost More

Mandi was great to work with on helping me get the truck I wanted & made picking it up easy . Caren was great as well . Will recommend Mandi & Jacy Jones Ford to others I wanted & made picking it up easy . Caren was great as well . Will recommend Mandi & Jacy Jones Ford to others More

I obtained an appointment quickly and was in and out in no time, great service no time, great service More

Lori always takes great care of us. By far the best vehicle sales experiences I have ever been apart of. She will always get the job done! Thank you Lori for going above and beyond! By far the best vehicle sales experiences I have ever been apart of. She will always get the job done! Thank you Lori for going above and beyond! More

Jones Ford Sweetwater, TN Quick Lane center. Took my F150 (51,000) actual miles in for the following. Service requested; service wanted/needed list was handed to service agent in writing. Took my F150 (51,000) actual miles in for the following. Service requested; service wanted/needed list was handed to service agent in writing. Main reason for service - Parasitic Drain. Draws 0.14A,=dead battery in 14-16 hrs. New Battery. Work order handed to service agent. 1.50K service and Inspection. First time F150 in a shop. 2.Engine Tune up. Really didn’t need it but since truck was in shop. 3.Rotation Noise under carriage, rotation nose like something rubbing against something? 4.Parasitic Drain. Battery goes dead in about 14-16 hours after parked. This was #1 service needed. 5.Inspect/check brakes, steering, rotate tires if needed. 6.Gasoline smell when leaving truck. Noted that parasitic drain was needed to be fixed. They installed a new $200 battery instead.I had them remove it and reinstall my 6 month old battery. Actual Service preformed, that I am aware of, Nothing but a $975.50 engine tune up. Jacky Jones Ford shows no time spent on 1-3-4-5-6 . I'm sure there wasn’t any free service time given. I explained up front that the parasitic drain was serious for me. #4 that was the reason I was there. More

Completely courteous and professional. The entire experience was very pleasant. I would recommend them to my friends The entire experience was very pleasant. I would recommend them to my friends More

My whole experience at Jackie Jones Ford was exceptional, everyone there at the dealership is number one in my book. Mandi, Jeff and David went the extra mile to make sure my order was correct and delivered everyone there at the dealership is number one in my book. Mandi, Jeff and David went the extra mile to make sure my order was correct and delivered on time. More