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Jacky Jones Ford of Sweetwater
Sweetwater, TN
414 Reviews
Jacky Jones Ford of Sweetwater carries a huge selection of new and pre-owned vehicles in Sweetwater. If you’re looking to lease or finance your next Ford, Jacky Jones Ford of Sweetwater has competitive lease specials and financing options on new Ford vehicles. Jacky Jones Ford of Sweetwater also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 414 reviews
July 27, 2025
We have purchased several NEW Ford vehicles over the last 10 years. We have never had a dealership be so upfront and honest about the vehicle price. Before we purchase our vehicle we searched over 10 dealers 10 years. We have never had a dealership be so upfront and honest about the vehicle price. Before we purchase our vehicle we searched over 10 dealerships and we found other dealerships would add on other charges like ceramic coating to the price they have listed and did not give you the option to remove those charges. We found at Jack Jones Ford the price that they had my vehicle listed for is the actual price they were charging. Our salesperson Josee was very responsive and helpful thru the completed process. Everyone we dealt with during this process did not try to pressure us into buying something we did not want, but they did inform us in all of the options available to us. I do not plan on purchasing from any other dealership. More
by Finbar04
July 16, 2025
Good communication, professional personnel, thorough service. Left vehicle at drop box before they opened, received text message updates and suggested service, responded via text, picked up vehicle afte service. Left vehicle at drop box before they opened, received text message updates and suggested service, responded via text, picked up vehicle after receiving communication that it was ready. More
by Rsssshunt
July 07, 2025
This 2025 Superduty makes my 4th purchase from Jacky Jones Ford and my 2nd from Lori Boles. I couldn’t ask for a better salesperson and friend! She’s went above and beyond to make this last purchase as Jones Ford and my 2nd from Lori Boles. I couldn’t ask for a better salesperson and friend! She’s went above and beyond to make this last purchase as smooth and easy as it could possibly be. I know I can always call her and count on her for any help I need. She’s the Best of the Best! More
by Austin
July 01, 2025
Went to Jacky Jones Ford to do the much dreaded process of purchasing a new vehicle. Lori Boles was our sales consultant. Well what a difference that made to the whole procedure. She was wonderful. Very kn of purchasing a new vehicle. Lori Boles was our sales consultant. Well what a difference that made to the whole procedure. She was wonderful. Very knowledgeable, professional and personable. She made the whole process fun and painless. We got a fair price and we can’t say enough about the dealership. I’d give her 10 stars and recommend that anyone thinking about purchasing a vehicle to go to Jacky Jones Ford and ask for Lori Boles. You’ll be glad you did. More
by iamdj
June 20, 2025
I had an excellent experience buying a car at Jacky Jones. Zero pressure and amazing communication. I highly recommend working with Mandi. She's fantastic! Jones. Zero pressure and amazing communication. I highly recommend working with Mandi. She's fantastic! More
by B.Pierce
June 18, 2025
Done exactly what needed to be done at a fair price. Completed in a reasonable time. Completed in a reasonable time. More
by Jeff
June 15, 2025
Great place to buy a truck, Lori Boles was very helpful . We had a truck to breakdown and we were from out of state, she picked us up on the side of the road and took us back to the dealership, bought a truc We had a truck to breakdown and we were from out of state, she picked us up on the side of the road and took us back to the dealership, bought a truck and got back on the road . More
by tim
Employees Worked With
June 13, 2025
The service department has always accommodated my schedule, explained everything up front, and got me finished on time. schedule, explained everything up front, and got me finished on time. More
by Xaltm
June 08, 2025
This was by far the best car buying experience I’ve ever had! Jeff King, the general manager, referred me to Shauz Daniel—and I’m so glad he did. Shauz was professional, personable, and made the entire proc had! Jeff King, the general manager, referred me to Shauz Daniel—and I’m so glad he did. Shauz was professional, personable, and made the entire process smooth and stress-free. He really listened to what I wanted and went above and beyond to make it happen. No pressure, no games—just honest, straightforward service. I couldn’t be happier with my new truck!! Big thanks to Jeff and Shauz for making this such a positive experience. Highly recommend! More
by brentparkhill
Employees Worked With
