Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

Battery Change Called at opening, they took me in immediately. Very clean and well managed service department! Coming from another CDJ dealership in south ga it was Called at opening, they took me in immediately. Very clean and well managed service department! Coming from another CDJ dealership in south ga it was very nice to work with these guys!! Excellent service. Thank you!!! More

Fix horn They fixed my horn. It didn't work after they did all the recalls on my Jeep. It works fine now. They are really friendly at the customer service area They fixed my horn. It didn't work after they did all the recalls on my Jeep. It works fine now. They are really friendly at the customer service area. More

General checking of vehicle I've always appreciated how McKenzie has worked and communicated with me with working me in and communicated any issues with my vehicle. The whole sta I've always appreciated how McKenzie has worked and communicated with me with working me in and communicated any issues with my vehicle. The whole staff is always friendly, professional, and courteous. More

Great people, fast service! I carried my vehicle to be serviced as I had purchased the vehicle here last Fall. I was greeted promptly and shown to a clean, comfortable waiting ar I carried my vehicle to be serviced as I had purchased the vehicle here last Fall. I was greeted promptly and shown to a clean, comfortable waiting area where I enjoyed fresh coffee and pleasant company. In no time, my vehicle was serviced, checked out and I was on my way. Thanks Mackenzie!! More

Excellent service Mackenzie Mackenzie always takes great care of us in a timely manner. She is friendly and yet, very professional and helped me to change some dashboard settings Mackenzie always takes great care of us in a timely manner. She is friendly and yet, very professional and helped me to change some dashboard settings. More

Excellent service and respect to us. We have always had excellent service with this dealership and the employees are so respectful and patent with us,. We chose to purchase our Jeep ther We have always had excellent service with this dealership and the employees are so respectful and patent with us,. We chose to purchase our Jeep there and R.C. Greer was very instrumental in our choose of vehicle, understood our needs and knew his product. He is one of a kind, thoughtful and understanding and caring. The service department has always taken care of, on time, and very thorough and we feel we are in good hands there. More

Great service department Mackenzie is always amazing. She knows this is my work vehicle, and keeps me updated on all repairs and cost. I couldn't be happier with the great ser Mackenzie is always amazing. She knows this is my work vehicle, and keeps me updated on all repairs and cost. I couldn't be happier with the great service I get at Jacky Jones Jeep. More

Oil change Very efficient and extremely clean waiting area.Extremely friendly staff.Service performed in a timely manner.Extremely efficient and professional sta Very efficient and extremely clean waiting area.Extremely friendly staff.Service performed in a timely manner.Extremely efficient and professional staff would highly recommend this service department again. More

Great Experience! Scheduled appointment for oil change and tire rotation. My vehicles was taken back on time and completed in a short period of time. So nice to make Scheduled appointment for oil change and tire rotation. My vehicles was taken back on time and completed in a short period of time. So nice to make an appointment and REALLY have the vehicle taken back to service at the scheduled time. Staff was very friendly!!! Will definitely get my car serviced here regularly. Coupons are nice too, I saved $20! More

Oil change and tire rotation They did a great job. This was my first visit. Usually it takes about 1 hour for oil and tire rotation. Took 2 hours here. That seemed too long. But They did a great job. This was my first visit. Usually it takes about 1 hour for oil and tire rotation. Took 2 hours here. That seemed too long. But I will give them another shot next change. More