Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

Great They treated my wife great! Very professional and courteous took the time to fix my truck right and didn’t treat her like she was crazy. I have had my They treated my wife great! Very professional and courteous took the time to fix my truck right and didn’t treat her like she was crazy. I have had my truck in several other shops in the area and they couldn’t figure out the problem. I will buy my next truck here just because of how good they treated her and how well they did on my truck! More

They worked all day, but charged me the quoted amount! While having a towing package installed the technician must have ran into a problem as what was supposed to be a 3-4 hour job turned into an all day a While having a towing package installed the technician must have ran into a problem as what was supposed to be a 3-4 hour job turned into an all day affair. I didn’t mind the added time without my Jeep, I wanted it done right rather than done on time! In the end it looked like the factory had installed it. Mackenzie only charged me what she quoted me instead of what they probably should have charged. More

A diamond Always going the extra mile , to please and take excellent care of her customers. 😘👌 That’s the way to roll ??Keep up the good work Always going the extra mile , to please and take excellent care of her customers. 😘👌 That’s the way to roll ??Keep up the good work More

Oil change Got me in and out! I’ll be happy to go back again. Thank you one more time! I really do appreciate it and thank you! Got me in and out! I’ll be happy to go back again. Thank you one more time! I really do appreciate it and thank you! More

good experience took three trips to resolve one of two warranty issues but were very ready to resolve, the mechanic explained exactly what he did to the truck took three trips to resolve one of two warranty issues but were very ready to resolve, the mechanic explained exactly what he did to the truck More

Very friendly The experience is always great! Everyone is friendly and helpful , I would definitely recommend to all my friends and families and anyone that would c The experience is always great! Everyone is friendly and helpful , I would definitely recommend to all my friends and families and anyone that would come into contact with More

Great service Everyone is always so friendly and helpful at this dealership. I usually deal with Mackenzie but they are all helpful and friendly. I would highly rec Everyone is always so friendly and helpful at this dealership. I usually deal with Mackenzie but they are all helpful and friendly. I would highly recommend them. More

Good service. We were on vacation and our Jeep wouldn’t start. We thought is was the starter. Harrison saved the day with just a bad battery. Thanks for being hones We were on vacation and our Jeep wouldn’t start. We thought is was the starter. Harrison saved the day with just a bad battery. Thanks for being honest and taking care of us. We vacation in the area once a year and if we need anything for our Jeep we know who to call. More

Just doesn't care The service department just doesn't care. Refuses to return calls. 3 days to replace a switch. Service at Jacky Jones is still not important I guess. The service department just doesn't care. Refuses to return calls. 3 days to replace a switch. Service at Jacky Jones is still not important I guess. More

Regular Service Quick and easy. No issues at all. Would definitely go back for future routine service. Thanks Wayne and Mackenzie. Love my Jeep and the people I wo Quick and easy. No issues at all. Would definitely go back for future routine service. Thanks Wayne and Mackenzie. Love my Jeep and the people I worked with are the best around. More