Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

Fast friendly service When I purchased my vehicle they told me that I was now in the Jacky Jones family. When I needed service that’s how I was treated. I like to do busine When I purchased my vehicle they told me that I was now in the Jacky Jones family. When I needed service that’s how I was treated. I like to do business with people who do what they say they will. More

Helpful and patient My jeep had an issue occur as I as driving home from work. I left it at the service department drop with a brief explanation of what was going on. My jeep had an issue occur as I as driving home from work. I left it at the service department drop with a brief explanation of what was going on. A salesman was kind enough to drop me off in town so I could wait for my ride home at a restaurant. I spoke with either Mackenzie Cain or Harrison Dutton every day while the jeep was being worked on. They were patient with my long winded questions and were very detailed in telling me what was going on with my vehicle. I appreciated the time they spent with me very much. I never felt rushed or that my questions were not respected. The jeep has not run this smoothly in months and I am very happy with my experience here. More

Great Job! Recall work and general service - Mackenzie was wonderful as usual (friendly, accommodating, helpful). No complaints this visit or any other. Glad t Recall work and general service - Mackenzie was wonderful as usual (friendly, accommodating, helpful). No complaints this visit or any other. Glad to have a full service dealer in my backyard. More

Excellent service with friendly people! Called and scheduled appointment for new tires and mirror replacement on our Ram truck and work was completed that same week on time and entire servic Called and scheduled appointment for new tires and mirror replacement on our Ram truck and work was completed that same week on time and entire service team was accommodating and very friendly. Would recommend having your service work performed by the Jacky Jones team. --Steve More

Oil change I arrived at the appointment on time Service was quick and easy no complaints as usual oil change took less than an hour I'm happy I arrived at the appointment on time Service was quick and easy no complaints as usual oil change took less than an hour I'm happy More

Rubicon clutch pedal warranty Mackenzie knew what she needed for parts and had them at the dealership. Called me to set the appointment. Had a loaner car there and ready when we Mackenzie knew what she needed for parts and had them at the dealership. Called me to set the appointment. Had a loaner car there and ready when we arrived. Called once with an update. Called promptly upon completion to say my Rubicon was ready, and let me know the dealership hours for pickup. Short of not having the problem I don't know how it could have been a better experience. Jimmy More

Thanks for saving our vacation!! On vacation from Texas to the beautiful state of Georgia our 2 year old pickup decided to act up on us. But our vacation was saved when Jacky Jones C On vacation from Texas to the beautiful state of Georgia our 2 year old pickup decided to act up on us. But our vacation was saved when Jacky Jones Chrysler fixed our truck and got us back on the road!! Everyone was so nice to us and instead of the electrical problems ruining our trip, meeting fabulous folks like ya’all actually made our vacation that much more enjoyable!! Thank you all!! Marvin and Dayna Lampley More

Excellent service When people ask why I go to Cleveland to get my Jeep serviced, I tell them it’s because of excellent service and people I trust. Living in Gainesvill When people ask why I go to Cleveland to get my Jeep serviced, I tell them it’s because of excellent service and people I trust. Living in Gainesville, I have been extremely pleased with the sales and service at Jacky Jones Lincoln for my wife’s car, so when I decided to purchase a new Jeep, I went to the Jacky Jones dealership in Cleveland. When I find people I can trust, I stay with them. More

Outstanding Mackenzie was extremely professional as usual. Service was done in a timely manner. No complaints at all. Waiting room was clean and accommodating. Co Mackenzie was extremely professional as usual. Service was done in a timely manner. No complaints at all. Waiting room was clean and accommodating. Coffee was fresh and hot. More

Recall visit They fit me in and got the recall done in a timely manner. The waiting area needs a better wifi signal like the sales area. They fit me in and got the recall done in a timely manner. The waiting area needs a better wifi signal like the sales area. More