Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

Great Job! Recall work and general service - Mackenzie was wonderful as usual (friendly, accommodating, helpful). No complaints this visit or any other. Glad t Recall work and general service - Mackenzie was wonderful as usual (friendly, accommodating, helpful). No complaints this visit or any other. Glad to have a full service dealer in my backyard. More

Excellent service with friendly people! Called and scheduled appointment for new tires and mirror replacement on our Ram truck and work was completed that same week on time and entire servic Called and scheduled appointment for new tires and mirror replacement on our Ram truck and work was completed that same week on time and entire service team was accommodating and very friendly. Would recommend having your service work performed by the Jacky Jones team. --Steve More

Oil change I arrived at the appointment on time Service was quick and easy no complaints as usual oil change took less than an hour I'm happy I arrived at the appointment on time Service was quick and easy no complaints as usual oil change took less than an hour I'm happy More

Rubicon clutch pedal warranty Mackenzie knew what she needed for parts and had them at the dealership. Called me to set the appointment. Had a loaner car there and ready when we Mackenzie knew what she needed for parts and had them at the dealership. Called me to set the appointment. Had a loaner car there and ready when we arrived. Called once with an update. Called promptly upon completion to say my Rubicon was ready, and let me know the dealership hours for pickup. Short of not having the problem I don't know how it could have been a better experience. Jimmy More

Thanks for saving our vacation!! On vacation from Texas to the beautiful state of Georgia our 2 year old pickup decided to act up on us. But our vacation was saved when Jacky Jones C On vacation from Texas to the beautiful state of Georgia our 2 year old pickup decided to act up on us. But our vacation was saved when Jacky Jones Chrysler fixed our truck and got us back on the road!! Everyone was so nice to us and instead of the electrical problems ruining our trip, meeting fabulous folks like ya’all actually made our vacation that much more enjoyable!! Thank you all!! Marvin and Dayna Lampley More

Excellent service When people ask why I go to Cleveland to get my Jeep serviced, I tell them it’s because of excellent service and people I trust. Living in Gainesvill When people ask why I go to Cleveland to get my Jeep serviced, I tell them it’s because of excellent service and people I trust. Living in Gainesville, I have been extremely pleased with the sales and service at Jacky Jones Lincoln for my wife’s car, so when I decided to purchase a new Jeep, I went to the Jacky Jones dealership in Cleveland. When I find people I can trust, I stay with them. More

Outstanding Mackenzie was extremely professional as usual. Service was done in a timely manner. No complaints at all. Waiting room was clean and accommodating. Co Mackenzie was extremely professional as usual. Service was done in a timely manner. No complaints at all. Waiting room was clean and accommodating. Coffee was fresh and hot. More

Recall visit They fit me in and got the recall done in a timely manner. The waiting area needs a better wifi signal like the sales area. They fit me in and got the recall done in a timely manner. The waiting area needs a better wifi signal like the sales area. More

Great They treated my wife great! Very professional and courteous took the time to fix my truck right and didn’t treat her like she was crazy. I have had my They treated my wife great! Very professional and courteous took the time to fix my truck right and didn’t treat her like she was crazy. I have had my truck in several other shops in the area and they couldn’t figure out the problem. I will buy my next truck here just because of how good they treated her and how well they did on my truck! More

They worked all day, but charged me the quoted amount! While having a towing package installed the technician must have ran into a problem as what was supposed to be a 3-4 hour job turned into an all day a While having a towing package installed the technician must have ran into a problem as what was supposed to be a 3-4 hour job turned into an all day affair. I didn’t mind the added time without my Jeep, I wanted it done right rather than done on time! In the end it looked like the factory had installed it. Mackenzie only charged me what she quoted me instead of what they probably should have charged. More