Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

Awesome Very good service department. People were very friendly and courteous. I did not have to wait for a long time and my check out was quick. Very good service department. People were very friendly and courteous. I did not have to wait for a long time and my check out was quick. More

Great experience Service advisor Mackenzie is very helpful and friendly. Dropped my truck off the night before and was ready on schedule highly recommend all staff wa Service advisor Mackenzie is very helpful and friendly. Dropped my truck off the night before and was ready on schedule highly recommend all staff was nice More

Great service and collision repair! The collision Dept in Cleveland were wonderful and their work was perfect! Our check engine was repaired and water pump issue found was resolved. Ve The collision Dept in Cleveland were wonderful and their work was perfect! Our check engine was repaired and water pump issue found was resolved. Very pleased with all the professional handling by all personnel! My partner Bill was a 25 year service writer for 2 large Buick & GMC dealerships in Sarasota Florida Vickie Hartsock More

Excellent I came in after a routine oil change found a leaking seal. The whole service team was awesome at getting the issue diagnosed and then making sure it I came in after a routine oil change found a leaking seal. The whole service team was awesome at getting the issue diagnosed and then making sure it was fixed. Mackenzie was wonderful at keeping me up to date on the repair process as well as explaining what was wrong and why it needed to be fixed. More

Service The service was very good it did take a little longer for the work to get done but they gave a loaner car until the work was complete that was very go The service was very good it did take a little longer for the work to get done but they gave a loaner car until the work was complete that was very good and thoughtful everyone was very friendly More

Awesome service I’ve been dealing with McKinsey for all my Oilchanges and mechanical work she goes Beyond her job description in my opinion McKinsey Is awesome al I’ve been dealing with McKinsey for all my Oilchanges and mechanical work she goes Beyond her job description in my opinion McKinsey Is awesome always smiling very helpful keeps you informed while waiting!Answers your questions very professional More

Very through and thoughtful! I left my Jeep with a few requests of items to fix. They went through my vehicle front to back and took care of things that I didn't even know were t I left my Jeep with a few requests of items to fix. They went through my vehicle front to back and took care of things that I didn't even know were things! Everything was communicated to me in a timely fashion and all the work was completed quickly! Definitely worth whatever drive it take to get to them. More

2014 Challenger Jackey Jones Dodge/Ford is trustworthy and honest. My family has purchased about 7 cars, trucks, and SUV's and will continue to buy from them. There c Jackey Jones Dodge/Ford is trustworthy and honest. My family has purchased about 7 cars, trucks, and SUV's and will continue to buy from them. There customer care after the sale is outstanding More

Convenient service Being able to make a service appointment is fantastic. Only thing that could make this better would be for the service center to be open on Saturday Being able to make a service appointment is fantastic. Only thing that could make this better would be for the service center to be open on Saturday at least half a day. We both work out of town and getting back during shop hours can be a pain. More

very good service! Mackenzie is the best,like working with her!,everybody is friendly and fast would recommend Jackie jones to my friends and family! service! Mackenzie is the best,like working with her!,everybody is friendly and fast would recommend Jackie jones to my friends and family! More