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Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center
Cleveland, GA
219 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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219 Reviews of Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center
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October 19, 2018
Went in for recall , which I guess they fixed , but lied a Went in for a recall which I'm praying they fixed , but lied about a COMPLEMENTARY safety systems check and fluids fill up ! Wiper washer still empty Went in for a recall which I'm praying they fixed , but lied about a COMPLEMENTARY safety systems check and fluids fill up ! Wiper washer still empty and low tire light still coming on ! I had planned to stop at Wal-Mart on my way home and pick up fluids etc , but didn't because the paper given said THEY checked and filled any that needed it , now I have to make a trip back to town to get that stuff ! Called twice to ask why they lied about it and haven't gotten a call back to date ! I wouldn't recommend them to anyone as that could be dangerous for me and my car !!! More
by mdtanner323
Verified CustomerEmployees Worked With
Mackenzie Cain
October 19, 2018
Very helpful. I was treated very well.. Friendly,helpful and courteous . I was given answers promptly. everyone I dealt with was very well versed in their job. I was treated very well.. Friendly,helpful and courteous . I was given answers promptly. everyone I dealt with was very well versed in their job. More
by carolyn41242
Employees Worked With
Mackenzie Cain
October 12, 2018
Great customer service Taken right in. Treated well by all of the staff. Mackenzie Cain does an excellent job! I was in and out with a full report on no time! Taken right in. Treated well by all of the staff. Mackenzie Cain does an excellent job! I was in and out with a full report on no time! More
by medpusher
Employees Worked With
Mackenzie Cain
October 12, 2018
20k service Fast professional courteous and expertly done. I will only use Jackie Jones service department for both my Jeeps. They are very competent and knowledg Fast professional courteous and expertly done. I will only use Jackie Jones service department for both my Jeeps. They are very competent and knowledgeable. They never try to sell anything that is not necessary. More
by wscroteau
Employees Worked With
Josh Olsen and Austin, Mackenzie Cain
October 11, 2018
Alternate Service Purchased my Jeep from another dealership and couldn't get my jeep in for service. Jacky Jones made me an appointment right away! Was great service, p Purchased my Jeep from another dealership and couldn't get my jeep in for service. Jacky Jones made me an appointment right away! Was great service, people were very nice. More
by Kat Due
Employees Worked With
Mackenzie Cain
October 05, 2018
Excellent customer service Truck problem analyzed and parts ordered. A loaner car was given to us. All repairs done under warranty. Service person was very helpful and professio Truck problem analyzed and parts ordered. A loaner car was given to us. All repairs done under warranty. Service person was very helpful and professional. More
by rtm4jc
Employees Worked With
Mackenzie Cain
October 05, 2018
Repairs 3 days to complete repairs that should have taken 1 day. Made appt on Monday for Tues. Brought truck in at 9 on Tues for brakes, 2 recalls and replace 3 days to complete repairs that should have taken 1 day. Made appt on Monday for Tues. Brought truck in at 9 on Tues for brakes, 2 recalls and replace headlight. Work completed on Thurs pm. More
by meuse021
Employees Worked With
Mackenzie Cain
September 25, 2018
They are good people My service was supperb. Went in for a recall. And they also did a multipoint inspection on my Dodge. Will be using them again. Thanks. My service was supperb. Went in for a recall. And they also did a multipoint inspection on my Dodge. Will be using them again. Thanks. More
by rckdsmith591
Employees Worked With
Mackenzie Cain
September 19, 2018
Service on Ram Mackenzie always gives me great service and car! She is very friendly and knowledgable. I always appreciate how quickly they get me in and out and on Mackenzie always gives me great service and car! She is very friendly and knowledgable. I always appreciate how quickly they get me in and out and on my way! More
by shannonrhodes
Employees Worked With
Mackenzie Cain
September 12, 2018
Friendly Makenzie is my service writer. She has always been friendly informative and helpful I keep coming back to the dealership because of her. I actually l Makenzie is my service writer. She has always been friendly informative and helpful I keep coming back to the dealership because of her. I actually live in Lake Wales Florida but I save my service visits for when I am in Cleveland. I don’t get the Service or personal recognition at the dealership here in Florida. More
by tinamd
Employees Worked With
Mackenzie Cain
