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Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

Cleveland, GA

4.6
208 Reviews

208 Reviews of Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

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April 15, 2025

They did the right thing but I had to grt management involved before they ponied up. More

by jimc3165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Dison
April 14, 2025

Commutation over the phone was excellent, they were able to fit my car in immediately. Check in was easy & convenient. Staff teated us great. More

by FRANKIEBREWTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Richardson
April 14, 2025

JJ is always so accommodating and works with my schedule. I appreciate their flexibility and willingness to help. More

by chamblesskalka
Recommend Dealer
Yes
Employees Worked With
Vito
April 12, 2025

I have always been satisfied with their work on my jeep. Good better great wow More

by helenadyer1946
Recommend Dealer
Yes
April 10, 2025

I didn't think it could happen in an afternoon, I knew I needed brakes all the way around and my high mile trucks front suspension was creaking and popping. They basically rebuilt my front end and got new r More

by jvito77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanks to Harrison, and Kam
April 08, 2025

At any Jacky Jones dealership you know you will be treated right. Jacky Jones Cleveland is no exception they set the bar ! More

by trey16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

My experience was very bad with Jeep. I loved everything about the Grand Wagoneer except that it would not start . The Wagoneer has been at your Dealership for 7 Months and I have request More

by dmagnus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Call
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Greenwood
3.0
This rating includes all reviews, with more weight given to recent reviews.
William Jackson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Blackwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hopewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
London Metz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Braxton Barrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Hereford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Pardue
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

One of the top five worst experiences that i have ever had with any type of customer service. Never again More

by hhalexis8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
April 08, 2025

Did good job and fuel filter in the truck was replaced as requested by myself More

by llbernstein781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
April 08, 2025

The team is amazing, and they are always so helpful and kind. They even gave me a ride home so that I could wait there while my car was worked on. More

by mihokjosiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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