Jacky Jones Chrysler Dodge Jeep Ram of Cleveland
Cleveland, GA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Friendly I was pleased to find a dealership with country hospitality and hopefully this will be a good working relationship for years to come. I gave them on I was pleased to find a dealership with country hospitality and hopefully this will be a good working relationship for years to come. I gave them only four stars because of the manufacturer service bulletin for correcting the condensation within the right side headlight cover has yet to work. ( they replaced or open the vents on the backside of the headlight as directed by the bulletin) but so far it only vented my wallet of money. I’m hoping Jacky Jones will refund me the cost.....and go after the manufacture on my behalf. But Mackenzie hasn’t followed up with me, as she said she would after seeing the repair didn’t work with her own eyes. More
Friendly I have a vacation home in the area. I live in FL but service my Durango in Cleveland because I feel valued at this service center. I have a vacation home in the area. I live in FL but service my Durango in Cleveland because I feel valued at this service center. More
Great Dealership The staff at Jacky Jones CDJR were great to work with and made my purchase experience enjoyable. A big thank you to Lee, Traci and the staff! The staff at Jacky Jones CDJR were great to work with and made my purchase experience enjoyable. A big thank you to Lee, Traci and the staff! More
Tailgate Latching Mechanism Recall Took the vehicle in for a recall and Mackenzie noticed I had a dent and some scratches from when the tailgate unexpectedly fell open one evening and c Took the vehicle in for a recall and Mackenzie noticed I had a dent and some scratches from when the tailgate unexpectedly fell open one evening and crashed against my garage door. I didn't think to ask if they would fix the damage so I was pleasantly surprised when she brought it up. She took ownership of the issue, coordinated the recall and body work with their shop and kept me in a loop the entire time. She has a great attitude and has always provided exceptional customer service. More
Passenger Air Bag Recall Service representative was very courteous and set up an appointment day and time according to my convenience. Dealership was very clean and waiting r Service representative was very courteous and set up an appointment day and time according to my convenience. Dealership was very clean and waiting room was comfortable with fresh coffee and a television to watch during the repair. Repair was completed much quicker than I expected which was a pleasant surprise. I will be returning to this dealership in the future for routine service and needed repairs. More
Oil Change Dropped by to get an oil change in my Kia. Took my vehicle right on back, did not take long. Employees are very friendly and Service is great! Highly Dropped by to get an oil change in my Kia. Took my vehicle right on back, did not take long. Employees are very friendly and Service is great! Highly recommend More
Great experience in vehicle purchasing I had been looking at used trucks online to see if I could find one to replace one I bought over twenty years ago. Jacky Jones had one at the Clevelan I had been looking at used trucks online to see if I could find one to replace one I bought over twenty years ago. Jacky Jones had one at the Cleveland Chrysler dealership that sounded almost too good to be true. They worked with me to make the deal happen and I love the truck and the folks at Jacky Jones! More
Went in for recall , which I guess they fixed , but lied a Went in for a recall which I'm praying they fixed , but lied about a COMPLEMENTARY safety systems check and fluids fill up ! Wiper washer still empty Went in for a recall which I'm praying they fixed , but lied about a COMPLEMENTARY safety systems check and fluids fill up ! Wiper washer still empty and low tire light still coming on ! I had planned to stop at Wal-Mart on my way home and pick up fluids etc , but didn't because the paper given said THEY checked and filled any that needed it , now I have to make a trip back to town to get that stuff ! Called twice to ask why they lied about it and haven't gotten a call back to date ! I wouldn't recommend them to anyone as that could be dangerous for me and my car !!! More
Very helpful. I was treated very well.. Friendly,helpful and courteous . I was given answers promptly. everyone I dealt with was very well versed in their job. I was treated very well.. Friendly,helpful and courteous . I was given answers promptly. everyone I dealt with was very well versed in their job. More
I would not buy my car any where else. This is my third car from them.it is a very friendly place. They took their time with us. Carol is great to work with This is my third car from them.it is a very friendly place. They took their time with us. Carol is great to work with More