Jacksonville Kia - Service Center

Spoke with the same women I helped me initially that was so professional and helpful. Spoke with her again when I had a follow up question. She is still so helpful and I look forward to seeing her again i so professional and helpful. Spoke with her again when I had a follow up question. She is still so helpful and I look forward to seeing her again if I have any needs from this dealership. The day before this I spoke with an unfamiliar gentleman who was very short with me, could not answer any of my questions and never returned my call. When I called back I spoke with the women in the service department More

Pleasant experience. Appointment on time. Was told it would take two hours, and it was close to that! Offered a uber if I didn’t want to wait. Appointment on time. Was told it would take two hours, and it was close to that! Offered a uber if I didn’t want to wait. More

Everyone was friendly and professional! The work was done in a timely manner and completely satisfactorily. The work was done in a timely manner and completely satisfactorily. More

They kept me well informed from the time I dropped my can until the time I picked it up. until the time I picked it up. More

My lug nuts were not replaced properly after an oil change and tire rotation only. Which caused me to have several hundred dollars in work done by a different KIA dealership! change and tire rotation only. Which caused me to have several hundred dollars in work done by a different KIA dealership! More

They got the car in and replaced the battery quick. GREAT JOB. I recommend Kia for anyone looking to purchase a car. GREAT JOB. I recommend Kia for anyone looking to purchase a car. More

Great job, Helped with my car the same day they fixed it. I called on for a repair and they took care it and serviced on the immediate day . No other ever responded on one day. Than You, Craig I called on for a repair and they took care it and serviced on the immediate day . No other ever responded on one day. Than You, Craig More

Staff was very friendly and efficient. Got us in and out . quickly. 2 thumbs up to the service department. What's off to the service manager. Got us in and out . quickly. 2 thumbs up to the service department. What's off to the service manager. More

The only frustrating that I hrun into there are no rentals for extended service times. It's my only car and when they say they need to keep it over night I don't have a way to work. rentals for extended service times. It's my only car and when they say they need to keep it over night I don't have a way to work. More

Friendly, informative and efficient Took my vehicle right at appt time and the wait wasn't long right at appt time and the wait wasn't long More