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Jacksonville Kia - Service Center

Jacksonville, NC

4.3
346 Reviews

346 Reviews of Jacksonville Kia - Service Center

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June 20, 2024

I went in for a recall on my Kia Optima. The staff were very helpful and efficient. Thanks for assisting me. More

by MOZINGO8357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Extremely friendly and looks out for your best interests! Respectful and knowledgeable! Fairly quick and always keep you updated More

by aaabossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

The service personnel were friendly and accepted my car early. They called promptly after the service was complete. Would recommend this service department. Sales could use some work though. More

by JAZZYJAKERAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Thanks for the lift ride for lunch and back. The lady that checked us in and out went the extra mile to make sure our visit was great.. More

by cfwinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Great experience. Fast, transparent and affordable. Highly recommend Jacksonville Kia for all your service needs. More

by TIMRAMSEY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Castro
June 08, 2024

Nice people. Having big problem getting answers from service departments about how long they need my car not returning calls. They have had it a week already. No More

by MORRIS.GP1988
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

This service has facility efficiently and professionally completed the maintenance on my Kia every time I have visited them. More

by nc.jtray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

It was great customer service and it was very fast compared to other services I’ve been too More

by mavjon924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

The problem was brought to the dealership attention months prior to the warranty running out and they said they couldn’t find nothing wrong. Then when the warranty ran out, miraculously they found the More

by Patrick Shearer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Came in for an oil change fast Speedy service even mentioned I needed a new tire completely happy and satisfied with the overall customer service and quality of work More

by Cummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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