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Jacksonville Kia - Service Center

Jacksonville, NC

4.3
279 Reviews

279 Reviews of Jacksonville Kia - Service Center

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April 22, 2024

Good service, detailed, professional and quick. Customer service explained what was done and answered all my questions More

by Shawe6995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Always drop off my car and wait while service is performed. Estimated time for completion is spot on, most times less. More

by JMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris at service checkin
April 21, 2024

I appreciate such great consideration, communication, product knowledge, and professionalism shown by all personnel that I interacted with. More

by deborah.hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terence Hoffman
April 19, 2024

Kia of Jax, NC has been nothing but professional in helping resolve our maintenance issues. More

by Rogersja_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Chris
April 19, 2024

Had car towed to dealership, explained the major issue and asked for them to check a couple other issues. 4 days later only replaced a battery and said it was complete. Knew something was off when asked t More

by Tbonetd123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A guy in service office , beard.
April 18, 2024

They have been very accommodating & helpful . The staff has been very kind every time I go to the garage . They are helpful & polite!!!! More

by WVUCLARENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

They took me in as a last minute appointment due to another dealer not being able to do the work under warranty and did a fabulous job for me without any problems. I will continue to bring my vehicle h More

by Taffy0523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
April 15, 2024

The staff is amazing and the location is always clean. Service is always on time and at a great cost. More

by anthonycolon4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
April 08, 2024

Easy to make appointment. Quick and efficient service. Good customer service. Everyone was very helpful. More

by melissadavisson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Always very friendly and services always take less than one hour. I have been very pleased doing business with them. More

by ALEXISBSWINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris vance
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