Jacksonville Kia - Service Center

Great customer service . Didn’t take long to get the service done that was needed Didn’t take long to get the service done that was needed More

We’ve used Jacksonville KIA since moving back to the area and keep returning because the service is always excellent. The staff are all professional and kind. Service times are communicated up front and ever and keep returning because the service is always excellent. The staff are all professional and kind. Service times are communicated up front and everything is completed in a timely manner. More

Very easy to deal with, always willing to help with any problems that may arise. problems that may arise. More

2.5 hours awaiting for speaker recall and a car wash. Told me they had to order part, they'll call when it's in, I had been earlier in the month for oil change and was told at the time, the recall part w Told me they had to order part, they'll call when it's in, I had been earlier in the month for oil change and was told at the time, the recall part would be ordered. This being our visit today. Three visit to replace a recall item. Which in my opinion should of be replaced on the first visit. Not impressed More

This service department responded promptly and thoroughly when we lost our Kia key fob at the beach. when we lost our Kia key fob at the beach. More

Great service, quick and efficient. The service rep kept me informed on the process of my service. Upon completion, he was through In His explanation with his line my line detailed e The service rep kept me informed on the process of my service. Upon completion, he was through In His explanation with his line my line detailed explanation of what was done and future recommendations. More

Chris is the only reason I keep coming back. . I was not happy past work . I was not happy past work More

Very impressive how knowledgeable the sales person knew about the vehicle without referencing any manuals. about the vehicle without referencing any manuals. More

I recently had a fantastic experience at the Kia dealership and can’t say enough good things about it! From the moment I walked in, the staff was incredibly welcoming, friendly, and eager to help. T dealership and can’t say enough good things about it! From the moment I walked in, the staff was incredibly welcoming, friendly, and eager to help. They took the time to understand exactly what I was looking for and patiently answered all my questions, making sure I felt comfortable and informed every step of the way. The team went above and beyond to ensure that my experience was smooth and enjoyable, without any pressure. It’s clear that customer service is a top priority for them, and their dedication really shows. If you’re considering a new car or just want to browse, I highly recommend stopping by this dealership you’ll be in great hands! More

Service providers were courteous and prompt. No complaints from my last visit. Many thanks to you No complaints from my last visit. Many thanks to you More