279 Reviews of Jacksonville Kia - Service Center
Good service, detailed, professional and quick. Customer service explained what was done and answered all my questions Customer service explained what was done and answered all my questions More
Always drop off my car and wait while service is performed. Estimated time for completion is spot on, most times less. performed. Estimated time for completion is spot on, most times less. More
I appreciate such great consideration, communication, product knowledge, and professionalism shown by all personnel that I interacted with. product knowledge, and professionalism shown by all personnel that I interacted with. More
Kia of Jax, NC has been nothing but professional in helping resolve our maintenance issues. helping resolve our maintenance issues. More
Had car towed to dealership, explained the major issue and asked for them to check a couple other issues. 4 days later only replaced a battery and said it was complete. Knew something was off when asked t and asked for them to check a couple other issues. 4 days later only replaced a battery and said it was complete. Knew something was off when asked to write on a post it note, really. No computer notations. Got a new battery and now the other issue i asked to check is back. Have to put in service AGAIN. More
They have been very accommodating & helpful . The staff has been very kind every time I go to the garage . They are helpful & polite!!!! The staff has been very kind every time I go to the garage . They are helpful & polite!!!! More
They took me in as a last minute appointment due to another dealer not being able to do the work under warranty and did a fabulous job for me without any problems. I will continue to bring my vehicle h another dealer not being able to do the work under warranty and did a fabulous job for me without any problems. I will continue to bring my vehicle here. More
Easy to make appointment. Quick and efficient service. Good customer service. Everyone was very helpful. Quick and efficient service. Good customer service. Everyone was very helpful. More