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Jacksonville Kia - Service Center

Jacksonville, NC

4.3
346 Reviews

346 Reviews of Jacksonville Kia - Service Center

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June 30, 2024

Not credible! Refurbished my engine for oil consumption problem and still same problem exists now More

by RAYNA.DIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHRIS VANCE
June 29, 2024

Don't care for the service department almost to the point that I wish I wouldn't have purchased the car. More

by 32MEN_RULE_1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Love this dealership. Kenny in Customer Service is the best. Jasmin in Sales is simply awesome. I am hooked on this dealership. More

by MARTYKEELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Love the service department team! All so friendly from the phone call to picking up. They are on top of everything and I honestly have zero complaints about the Kia service departmen More

by ZAMORAFAM52822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

They were very nice, knowledgeable, and explain to me about the repairs my car needed More

by sislinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2024

Very Friendly staff, quick service! Always keep you informed! Would recommend to others! Thank you. More

by Rayonml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2024

Prompt and professional service. Was told it would take one our to to complete recall work and it took 58 minutes. More

by Mark.niro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2024

No issues fast service. I’m glad I made the appointment to go there. I will continue to make my appointments there in the future More

by LORAM18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

Kind, quick and friendly store. They are patient and willing to let your newborn and toddler play very loudly in the waiting area lol More

by MARIAHSEARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dpt
June 21, 2024

The people at this dealership are amazing! First the girl I dealt with was very nice. Even when I kind of came off annoyed when she had to give me the bad news of the other dealership which w More

by MEAGANNICHOLE52085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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