Jacksonville Kia - Service Center

First service advisor ignored us when we told her that we had an extended warranty however the second service advisor Chris Lucas helped us get the warranty info that paid for the repair. So our experience t had an extended warranty however the second service advisor Chris Lucas helped us get the warranty info that paid for the repair. So our experience turned into a positive. More

They always treat me as a VIP customer. Take care of me and make sure my needs are met. Take care of me and make sure my needs are met. More

It’s easy to make an appointment with Jacksonville KIA. I also appreciate the free car wash as part of the service. I also appreciate the free car wash as part of the service. More

Jacksonville KIA provides convenient and reliable service. The service staff are friendly, knowledgeable and professional. service. The service staff are friendly, knowledgeable and professional. More

Kia dealership always has exceptional service! ! Fast, reliable, trustworthy and convenient. 10/10 highly recommend!! True Experts!!! ! Fast, reliable, trustworthy and convenient. 10/10 highly recommend!! True Experts!!! More

Very helpful and accommodating with a customer. they taking Care of me.offer the best way they could..Good service on customer.. they taking Care of me.offer the best way they could..Good service on customer.. More

My out the door price was higher than the original quote by several thousand dollars. Not only that but I dropped the car off in August and was quoted 2-3 weeks for the work to be done and it wasn't finishe by several thousand dollars. Not only that but I dropped the car off in August and was quoted 2-3 weeks for the work to be done and it wasn't finished until December. More

service center is a scam. Robbie and Kenny both. Paid for a tire rotation and multipoint inspection. Neither was done.. We have all the proof.. The scam is mess up a good vehi Robbie and Kenny both. Paid for a tire rotation and multipoint inspection. Neither was done.. We have all the proof.. The scam is mess up a good vehicle and offer to sell another one.. Imagine all the marine spouses being taken advatage of. More

Rude staff. Short-tempered & uncaring. Schedules appointments for parts they don't have in stock & when questioned about this customers are told to call in to pa Short-tempered & uncaring. Schedules appointments for parts they don't have in stock & when questioned about this customers are told to call in to parts department to make sure it is in stock before coming in for appointments More

I WOULD NOT RECOMMEND! I got my car worked on…3 days later my check engine light comes right back on and then they want to charge me $3500. When they checked it out the fir I got my car worked on…3 days later my check engine light comes right back on and then they want to charge me $3500. When they checked it out the first time they should’ve told me all of this and I could’ve got it worked on all at once. Ohh and don’t let me get started on the appointment department they’re a joke. More