Back

Jacksonville Kia - Service Center

Jacksonville, NC

4.3
346 Reviews

346 Reviews of Jacksonville Kia - Service Center

Sort by
September 01, 2024

My last service appointment was easy, no problem and pretty quickly done. Just waited in the lobby area and checkout was easy. More

by MX80girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Thorough and quick service. Complete inspection. Pricing is competitive. As they are dependable I will continue to use them. More

by RAYJLEROUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

They did a great diagnostic on 2017 Kia. I really appreciate that. I would recommend them to my friends. More

by thelmacollins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 30, 2024

They were very helpful and took care of my issues as well as awesome customer service More

by morriscarlton42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Great service! Highly recommended. The waiting area was neat and tidy. Did not take long at all! More

by cvguz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

I was informed of what needed to be done that day. And was happy with the repairs that were completed on the van. More

by Bethg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Second time my brand new car was serviced they forgot the air filter cover open and put a dent in the hood because of this. Engine was also a quart low on oil. Third time they changed the oil it was 2 quarts More

by gcook61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Service was great second time visiting for a recall. They took the car in before time and was finished quickly. The people were friendly and very professional. More

by paklynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service technician
August 26, 2024

Great Customer Service. I usually go to New Bern. I decided get my Oil Change here @ Kia. Even though the one in New Bern Sends me the video of them Changing My Oil..Thanks More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
August 26, 2024

Very accomodating. .keeping me posted answering my questions.,attentiveunderstang my concerns, working diligently to resolve my issue More

by ddixonmae33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Rouse
...
5
...