Back

Jacksonville Kia - Service Center

Jacksonville, NC

4.3
407 Reviews

407 Reviews of Jacksonville Kia - Service Center

Sort by
January 15, 2025

Friendly, informative and efficient Took my vehicle right at appt time and the wait wasn't long More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

The only frustrating that I hrun into there are no rentals for extended service times. It's my only car and when they say they need to keep it over night I don't have a way to work. More

by JLLITTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

I was waited on promptly. Came in for a recall and was out with in 5 to 10 minutes because my vehicle was not included. In that recall after I had gotten a notice that it poss More

by mamalynn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

They are always welcoming and good customer service. My trim was installed and it looks good. More

by CHPRCHIK76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee
January 10, 2025

Satisfactory service experience start to finish recall completed and new batteries in both key fobs as requested More

by tedeschi.kathy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Initially, picking up my car was very stressful. A lot of that had to do with the person helping us that day, but also the fact that we were not able to access loan like the way we thought we could More

by nickieyow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
January 04, 2025

Went in dealership today with an issue with my vehicle. Christopher Vance was awesome helping me get the problem resolved. More

by dnh4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Vance
January 03, 2025

The service department was great to work with. They explained the process on the recalls that they completed and the services of the transmission More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chis in the service department
January 03, 2025

They are aways polite, professional and willing to go the extra mile to please me. More

by JEANETTEBATCHELOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Good stuff got gonna lie , I don’t know cause I am new to buying cars More

by EDAROBERTO05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
4
...