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Jacksonville Kia - Service Center

Jacksonville, NC

4.2
371 Reviews

371 Reviews of Jacksonville Kia - Service Center

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October 27, 2024

Service providers were courteous and prompt. No complaints from my last visit. Many thanks to you More

by Afbulla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Service Center Manager Robbie gave me World Class Customer Service. From the beginning to end just Great service. More

by DEZYRAESMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Service Center Manager
October 23, 2024

An overall quick and painless experience. I was a walking and they were able to fit me in. More

by TILWAND.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Was given a different online estimate than what I received when I paid for the services. Tires were rotated but not filled up with air. More

by aliciajcruzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

They were able to fi, diagnose, and fix my issues at little and no cost. More

by beltryan33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Always courteous, helpful explanations of service and timely quality work. Did I mention friendly people? More

by YANNESSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
October 17, 2024

Every time I go to the Kia dealership I receive amazing customer service. They provide quality service!!! Highly recommend going to Kia for all your car needs! More

by Rozayy08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Customer service is horrible. I will not ever go back. Then after speak to the manager all he could say was I am sorry for your experience, I’ll talk to the customer service repre More

by SHALENA.SIDBURY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

I always get great customer service when I visit. The wait is never too long either. More

by TAMIKA.SHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who Olivia is but the guy in service dept I think named JD is awesome.
October 12, 2024

They are always quick and courteous with their service. and always keeps you up to date on the service completion More

by debi.rogers6919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lucas
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