Back

Jacksonville Kia - Service Center

Jacksonville, NC

4.3
271 Reviews

271 Reviews of Jacksonville Kia - Service Center

Sort by
May 27, 2024

They always provide excellent service. I'm kept inform of repairs required for my vehicle. Price is good. More

by fmcdonaldjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Everyone at this dealership was nice but it was a little expensive for just a oil change and tire rotation More

by JACOBLYLE85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Everyone is nice. Some are knowledgeable about vehicles and some are not. Clean waiting area. More

by Annevmissy
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department
May 24, 2024

I really appreciate yall for doing a great job getting my car fixed and returning it back fast thank you thank you🙏 More

by VERNELLMCLEOD1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken in service dept
May 22, 2024

Very courteous. Car wasn't ready when initially scheduled due to part not being available, but they offered shuttle, and promptly fixed the next day More

by homerheadshark789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

My only complaint was when I called to schedule and ask how long it would take, i.e. did i need to leave for the day? 1/2 day, couple hrs? The woman who answered tried really hard to get someone to give a More

by JACLYNPRECHTE161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Work was done quickly and efficiently. The service dept also had the piece we needed for our car instock. More

by Margariaj86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Very informative let me know the price of things what’s wrong with my car what they need to do very clean facility very polite good service More

by JANICEWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie ,Kenny,Chris
May 20, 2024

They were Very friendly and easy to talk to! The bill was Explained so I could understand what I owed. More

by patking6671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
May 19, 2024

Employees were courteous, polite, and respectful. They took care of my problem in a timely fashion. More

by Jcmoore58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
...
4
...