Back

Jacksonville Kia - Service Center

Jacksonville, NC

4.3
424 Reviews

424 Reviews of Jacksonville Kia - Service Center

Sort by
August 18, 2023

Excellent service, everyone we dealt with was great. . Lance McElroy was exceptional, will recommend to friends, family and colleagues More

by N0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
August 18, 2023

The guys were great they helped me with everything and every question I had super great team More

by SHERITASHEPPAD99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
August 18, 2023

They took to long to get it fixed and I had to put more antifreeze in two days later I don’t think they run the car long enough for it to circle late enough More

by PAMDUBREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
August 18, 2023

My husband took the car in . He really didn’t say much. But he was told we needed front and back brakes. Each set would be $500 a piece.. don’t like that price More

by DEMOORE2672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
August 16, 2023

Excellent to work with from start to finish! They explained everything thoroughly and helped me identify causing factors that could prevent further issues. Highly recommend! More

by MYCHELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
August 16, 2023

The customer service is exceptional and Profesional employees, highly recommend Travis one of the technicians at the shop More

by JORGE.ESPINOSA.CTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
August 16, 2023

Very Very unclear and deceptive on the lifetime warranty! !!!!!!!!!!!radio commercials as well ,so sad More

by NCGOR11NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finance guy
August 16, 2023

Kenneth was a great help, I appreciate him and his honesty to helping me with my budget. More

by Gustavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
August 16, 2023

Everyone in thr service depth are not on the same page. It gave me anxities. More

by webo5k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 16, 2023

I always receive great, friendly customer service. They provide efficient services and recommendations for my vehicle. More

by LANDIA1271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Morgan, Robbie Castro
...
35
...