Jacksonville Kia - Service Center

Excellent service! Thankful for good customer service and polite staff! They were very helpful at keeping the appointment short due to me having my 3 kids with me! Thankful for good customer service and polite staff! They were very helpful at keeping the appointment short due to me having my 3 kids with me! More

Good Service, took a little long to have my car ready, but was happy with the service. I got my part on order. but was happy with the service. I got my part on order. More

First time using Jacksonville Kia. Mr. Vance had me checked in,in no time. He was very knowledgeable and answered all of my questions. Mr. Vance had me checked in,in no time. He was very knowledgeable and answered all of my questions. More

I came in for 2 recalls and was told It would take about an hour so I waited. 2 1/2 hours later my car was done . I then had to take it for some paint defects covered by Kia and I inquired about a loaner ca an hour so I waited. 2 1/2 hours later my car was done . I then had to take it for some paint defects covered by Kia and I inquired about a loaner car at the dealership as I was told It would take 2 days and I was told there weren’t any loaner cars. More

They are always very good and the wait is as stated it would be. Nice. would be. Nice. More

Kenny was very informative and helpful. Its always a great visit when I take my car there. Its always a great visit when I take my car there. More

Great shop, always getting the job done fast, amazing customer service. Highly recommend Kenneth Morgan as your advisor; he is always professional and welcoming. customer service. Highly recommend Kenneth Morgan as your advisor; he is always professional and welcoming. More

Nobody answers the phone all the time, expense service calls and keep vehicles for long time calls and keep vehicles for long time More

Horrible not what I was expecting will not go back or recommend anyone to go recommend anyone to go More

I am 100 percent satisfied with them. . they did a very good job and quickly . they did a very good job and quickly More