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Jacksonville Kia - Service Center

Jacksonville, NC

4.3
415 Reviews

415 Reviews of Jacksonville Kia - Service Center

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August 16, 2023

I always receive great, friendly customer service. They provide efficient services and recommendations for my vehicle. More

by LANDIA1271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Morgan, Robbie Castro
August 16, 2023

As always I had great service. Everyone was nice and welcoming. The service was quick! More

by C.G.1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone - 10
August 14, 2023

This dealership service dept has done excellent work on several occasions. It is sometimes frustrating to wait for approvals out of their control, but the quality of work and service aspect have been very More

by NICKHANSEN795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny, Chris
August 14, 2023

Good on time service with far pricing. Customer service was very helpful and explained all services needed More

by XX745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
August 13, 2023

Well ot took me forever to get a service appointment. I had to make appt online to get my car serviced cause when I called no one answered More

by EEJACKSON1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
August 11, 2023

Service is great, have used the services for both our cars’ recalls, fast scheduling, they pay you a taxi/uber if needed, however, they don’t pick you back, it would be great if having back and forth cab More

by barbaracevedo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
August 10, 2023

Charged my active duty son $250 to check his speedometer…they spent 40 minutes outrageous! More

by gbbowie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
August 10, 2023

Everyone is always friendly and service is always done very efficiently. They are very accommodating with appointments since I live a good distance away. Love the military for life program as well! More

by debi.rogers6919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBBIE, CHRISTOPHER, RACHEL
August 09, 2023

Friendly, knowledgeable about the vehicle and will go yhe extra mile to make sure. You get a vehicle More

by lekenyawilliams68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
August 09, 2023

Need water and internet not working. Seems clean and respectful. Need to repeat what was done. Last service forgot to put on service sticker for oil change. More

by Prattkt0320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
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