Jacksonville Kia - Service Center

Kenny was very informative and helpful. Its always a great visit when I take my car there. Its always a great visit when I take my car there. More

Great shop, always getting the job done fast, amazing customer service. Highly recommend Kenneth Morgan as your advisor; he is always professional and welcoming. customer service. Highly recommend Kenneth Morgan as your advisor; he is always professional and welcoming. More

Nobody answers the phone all the time, expense service calls and keep vehicles for long time calls and keep vehicles for long time More

Horrible not what I was expecting will not go back or recommend anyone to go recommend anyone to go More

I am 100 percent satisfied with them. . they did a very good job and quickly . they did a very good job and quickly More

I was lied to. Chris got me in on an emergency visit because my AC went out on my 2023 Telluride with 7,000 miles on it. I was told the line needed replaced and tha Chris got me in on an emergency visit because my AC went out on my 2023 Telluride with 7,000 miles on it. I was told the line needed replaced and that there was no other damage. I could not wait the 2 days to have it fixed as I was on vacation and traveling home before then. After returning home I took it to the dealership where the vehicle was purchased they have informed me that there is a hole in the condenser and that all of the lines were fine. Thanks for being honest Chris @Jacksonville Kia. I know where my family will not purchase/service a vehicle. More

Thank You for working me in during my vacation to try to fix my air conditioner on my 2023 Telluride. fix my air conditioner on my 2023 Telluride. More

Very nice and helpful. Process was quick and they did what they could to make it go as quick and possible Process was quick and they did what they could to make it go as quick and possible More

Everything went well It was a pleasure my time was a seven thirty and was taken on time. seven thirty and was taken on time. More

Dealership itself was cean and neat. Service area where we walked in was clean and neat. Bathrooms were spotless. Waiting area was ok. I didn't have to wait very long Service area where we walked in was clean and neat. Bathrooms were spotless. Waiting area was ok. I didn't have to wait very long More