Jacksonville Kia - Service Center

Got me in quickly and did what was needed. Seemed thorough, made recommendations as they saw fit Seemed thorough, made recommendations as they saw fit More

Great job. Thank you. At was done more quickly than I thought it would and I appreciate that. Thank you. At was done more quickly than I thought it would and I appreciate that. More

I was in and out of there very quickly. It was a great experience for me. It was a great experience for me. More

The guy checking me in was very polite and they got my car taken care of in a timely manner, the problem is I don't think they truly listened to my problem or drove my vehicle to confirm the issue. This i car taken care of in a timely manner, the problem is I don't think they truly listened to my problem or drove my vehicle to confirm the issue. This isn't a good place for diagnostics, I took my car to Silance auto and they drove my vehicle before and after the repair. The tires just needed balanced... Only charged me 40 and actually listened to the problem. Car drives fantastic after Silance auto fixed it when Kia couldn't/wouldn't. I won't be coming back, sorry not sorry More

Jasmine was great and helped us a lot we where very happy with her Then I asked the finance manager to mail us a copy of the contract and who we got the warranty from and still hasn’t yet and that makes me with her Then I asked the finance manager to mail us a copy of the contract and who we got the warranty from and still hasn’t yet and that makes me mad. I really would like a copy of e very thing I don’t know the bank to make my payment to More

Doesn’t return messages to make service appointments, left 3 messages over course of 3 weeks with no response. By time able to get oil change had to spend additional money on tires getting them there bec left 3 messages over course of 3 weeks with no response. By time able to get oil change had to spend additional money on tires getting them there because no time to get from usual source since leaving on vacation the next day. More

It’s alike any other dealer. Serviced the car under the warranty. Was great with reaching out to the warranty company before contacting me. Super hard to reach the advisor Serviced the car under the warranty. Was great with reaching out to the warranty company before contacting me. Super hard to reach the advisor for updates and such. No one answers the phone and apparently don’t have access to the voice mails. More

Aside for it taking longer than they first said it was repaired ok. I’ve had no problem since. repaired ok. I’ve had no problem since. More

Jacksonville Kia was so helpful in making the process go smoothly and in finding us the perfect fit car! We loved Casey and his enthusiasm throughout the whole process. smoothly and in finding us the perfect fit car! We loved Casey and his enthusiasm throughout the whole process. More

Took my Sorento here for the first time. Everything was great! Service completed on time as promised. Everything was great! Service completed on time as promised. More