Jacksonville Kia - Service Center

Good service, sometimes they act a little agitated, of course we all have bad days, but it should never be taken out in the next customer. course we all have bad days, but it should never be taken out in the next customer. More

This dealership helped me out with a payment plan to get a major repair done. a major repair done. More

Awesome sauce, just as expected. Thank you Jacksonville Kia’r. We appreciate allah you folks. Thank you Jacksonville Kia’r. We appreciate allah you folks. More

Everyone was extremely kind and courteous at the Kia dealership. Very prompt service and not a long wait. dealership. Very prompt service and not a long wait. More

Excellent customer service! ! Excellent mechanical work! All around 10s for employees involved. Fast service as well!! ! Excellent mechanical work! All around 10s for employees involved. Fast service as well!! More

Wasn’t informed clearly on the price of the oil change. Rotated tired for additional 25 dollars So for the complete oil Change was 181 with a fuel additive. Overpriced! Rotated tired for additional 25 dollars So for the complete oil Change was 181 with a fuel additive. Overpriced! More

The car feels great but i believe it was very expensive. Things kept getting added on. I took car in for inspection and oil change and cabin filter and tire rotation. When all was said and done it was over Things kept getting added on. I took car in for inspection and oil change and cabin filter and tire rotation. When all was said and done it was over 1600. Dollars. More

Was told my horn not working may NOT be covered under my warranty, and was told customers lie and I very well could have spilled coffee on my horn or gone through a puddle! It was under a recall ! I don't a warranty, and was told customers lie and I very well could have spilled coffee on my horn or gone through a puddle! It was under a recall ! I don't appreciate being called a liar! Now it's a hostile feeling when I go in for service and unfortunately I BOUGHT the extended coverage! I am actively trying to sale my car as to not to business with your service department More

We have been very disappointed. They’ve had our 2025 Kia hybrid Carnival for almost two weeks and haven’t found a solution to its problem. Most disturbing is the lack of communicati They’ve had our 2025 Kia hybrid Carnival for almost two weeks and haven’t found a solution to its problem. Most disturbing is the lack of communication. I go days without hearing any updates from them, and we have left messages that have not been returned (even when the person who took the call assures us we will). I will not choose to use this dealership for service in the future. More

Very nice and friendly staff. Clean bathrooms . Welcoming lobby as well. Will be back again. Clean bathrooms . Welcoming lobby as well. Will be back again. More