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Jacksonville Kia - Service Center

Jacksonville, NC

4.3
424 Reviews

424 Reviews of Jacksonville Kia - Service Center

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December 07, 2023

Got me in and out in a timely manner. The advisor was courteous and friendly. More

by CHPRCHIK76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Awesome service as always Thank you for everything it was fast as promised and I was happy More

by TODD.C.WILSON
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service
November 28, 2023

Take your business elsewhere. The service department is lazy and condescending. The make you wait 1-3 hours and charge $160, Tires don't get checked, fluids don't get topped off More

by Your neighborhood crazy lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny and the entire service department
November 27, 2023

Lovely people always take great care of me while I am in there getting work done at the dealership More

by Atodd626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department not
November 24, 2023

Terrance Hoffman was our salesman and he was great! Second car thru him. Great service More

by chopperjohn67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

Always so helpful. Service department is great. We I go I don’t have to sit all day. More

by CONNIEHALSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

I feel like I was mislead with the warranty. I thought I could service the vehicle at any location and wasn’t informed about the military for life program. More

by Onechicano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Awesome two cool guys that work at the service desk they're good to go. More

by CHARLESJACKSON19978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Generally good experience, except for an estimate of $170. This was to determine the reason there was a week water flow on the windshield wiper. Additionally there would be parts and labor. Took it to m More

by rajleroux
Recommend Dealer
Yes
November 15, 2023

Everyone is helpful and makes sure you are being taken care of. My service was done very quickly and conveniently. More

by Usmc8591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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