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Jacksonville Kia - Service Center

Jacksonville, NC

4.3
424 Reviews

424 Reviews of Jacksonville Kia - Service Center

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February 03, 2024

I went in. They took my car in right away. I sat in the waiting room. It took a couple of hours and I paid and left. Everyone was nice. No issues More

by IAMJEROONEY
Recommend Dealer
Yes
February 02, 2024

It was fast, easy, and great customer service. I was only there 45 minutes. Thanks! More

by CMBWALLY
Recommend Dealer
Yes
February 02, 2024

Very professional, no pressure, extremely knowledgeable, polite. Pleased with the experience, would recommend to friends and family More

by 2014McMillan
Recommend Dealer
Yes
January 31, 2024

Quick check in. Kenny is very informational and always updates on vehicle status. The service department is quick and efficient and I’ve never had any issues here. More

by katlyn_henshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
January 31, 2024

Easy and simply process. No pressure and the purchase was quick. The car I purchase the wife is happy. More

by jenkinstab
Recommend Dealer
Yes
Employees Worked With
Kirk Ray
January 19, 2024

Thank you for figuring out the shifting issues. Great service and care with my vehicle. More

by lindahiguet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain Bower
January 19, 2024

Smiling faces, Employees greet and assist in anyway. Pet friendly. Provides Uber to and from where you need to go with approved Distance. More

by Nadinehardensharpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot . Already did a survey more than two weeks ago.
January 18, 2024

I was issued an appointment convenient to me and was taken in sooner than expected. The work was performed properly and promptly. My car was ready sooner than promised. All was thoroughly explained. More

by toolset_larvae0o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
January 18, 2024

Not impressed With the cost of an oil change on a 2016 model car. Oil change and tire rotation balance wound up being $180 $18 of that shop supplies seems a little excessive. More

by Johncarhunters
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

The staff was very friendly and professional. Was able to help me with my service in a timely manor. More

by estepjustin2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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