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Jacksonville Kia - Service Center

Jacksonville, NC

4.3
346 Reviews

346 Reviews of Jacksonville Kia - Service Center

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August 28, 2023

Still never got a receipt after being charged more than expected. Said I would get an email but never did. More

by APRILFOX0916
Recommend Dealer
No
Employees Worked With
Olivia Pierce
August 25, 2023

I received a misleading ad in the mail for an oil change. Was in your dealership fir almost three hours. Fuses must have been checked cover was left on passengers seat More

by mtobyne59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
August 24, 2023

Friendly, forth right and very knowledgeable. I have had multiple visits and each time has been great. Nothing bad to say about the service and people More

by mopartildeath38473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 24, 2023

Great sevice no coffee no coffees and no coffee no no coffee no coffee no coffee nothing I’m waiting area More

by Rotom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servic
August 23, 2023

Great service! They took care of all my needs and in a timely manor too More

by 1VALSHEROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
August 22, 2023

Polite, courteous, timely. Kept me updated with pricing, allied applicable discounts, made sure vehicle recall was resolved. More

by amanda.shinskie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Male, service department
August 22, 2023

I was shocked when a repair quote I got in January rose from $399 to almost $900...I was told at first it would be $500+ because the repair required pressing the parts out and new ones (wheel sensors) pres More

by royblizzard231
Recommend Dealer
Yes
Employees Worked With
Chris?? ( service manager) I hope this will be the last time for that problem..I was told it's a common problem, don't know if a common problem with KIA vehicles..?
August 22, 2023

We have been able to get help and have concerns addressing our car needs. We have bought 3 cars from them now. More

by HCONNOR2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
August 21, 2023

This dealership is not fair to women. They need to give more details and stop focusing on money. More

by webo5k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Supervisor for maintenance on cars
August 21, 2023

This dealership was very helpful with working around my busy schedule. Their customer service was also great. More

by tcdiva2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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