320 Reviews of Jacksonville Kia - Service Center
Service is great, have used the services for both our cars’ recalls, fast scheduling, they pay you a taxi/uber if needed, however, they don’t pick you back, it would be great if having back and forth cab cars’ recalls, fast scheduling, they pay you a taxi/uber if needed, however, they don’t pick you back, it would be great if having back and forth cab service. More
Everyone is always friendly and service is always done very efficiently. They are very accommodating with appointments since I live a good distance away. Love the military for life program as well! very efficiently. They are very accommodating with appointments since I live a good distance away. Love the military for life program as well! More
Need water and internet not working. Seems clean and respectful. Need to repeat what was done. Last service forgot to put on service sticker for oil change. Seems clean and respectful. Need to repeat what was done. Last service forgot to put on service sticker for oil change. More
My car was there for almost 4 weeks. They attempted to fix it 3 times. The time and energy spent with this was upsetting. The plus was they gave me a loaner. Chris did an excellent job. They attempted to fix it 3 times. The time and energy spent with this was upsetting. The plus was they gave me a loaner. Chris did an excellent job. Kenny kept my license and credit card for 3 days. He never knew what was happening with my car. He encouraged me to buy a new car for the loaner without telling I had options. The service manager was rude. More
The service department is unreliable. They didn't reset the maintenance light after oil change or top off the fluids, as I was charged for. I purchased windshield washer fluid and refille They didn't reset the maintenance light after oil change or top off the fluids, as I was charged for. I purchased windshield washer fluid and refilled the reservoir. It was nearly empty. This leads me to believe the rest of the multipoint check was not done. More