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Jacksonville Kia - Service Center

Jacksonville, NC

4.3
271 Reviews

271 Reviews of Jacksonville Kia - Service Center

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June 30, 2023

Good Service, took a little long to have my car ready, but was happy with the service. I got my part on order. More

by lewellynjkdd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
June 30, 2023

First time using Jacksonville Kia. Mr. Vance had me checked in,in no time. He was very knowledgeable and answered all of my questions. More

by SEHORRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vance
June 30, 2023

Excellent service! Thankful for good customer service and polite staff! They were very helpful at keeping the appointment short due to me having my 3 kids with me! More

by 97COTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 ?? the one with a dog named “Reel”
June 28, 2023

I came in for 2 recalls and was told It would take about an hour so I waited. 2 1/2 hours later my car was done . I then had to take it for some paint defects covered by Kia and I inquired about a loaner ca More

by kcotesjtm
Service Time
Recommend Dealer
No
Employees Worked With
I don’t know
June 27, 2023

They are always very good and the wait is as stated it would be. Nice. More

by Cheri4cheri@gmail.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I do not remember
June 27, 2023

Kenny was very informative and helpful. Its always a great visit when I take my car there. More

by LAURAADAMS559
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kenny
June 27, 2023

Great shop, always getting the job done fast, amazing customer service. Highly recommend Kenneth Morgan as your advisor; he is always professional and welcoming. More

by EDGARLUGOJR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kenneth Morgan
June 25, 2023

Horrible not what I was expecting will not go back or recommend anyone to go More

by ericanjames29
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service department
June 25, 2023

Nobody answers the phone all the time, expense service calls and keep vehicles for long time More

by theboss28546
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Chris
June 24, 2023

I am 100 percent satisfied with them. . they did a very good job and quickly More

by wooleyfrank
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kenny
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