Jacksonville Kia - Service Center

All right The service department was polite and very helpful. Would always go back There helpful. Would always go back There More

The service is good and the workers are very professional. I would recommend others to you. professional. I would recommend others to you. More

I will not deal with this dealership ever again. The service department explained nothing about the estimate that was provided other than there was 175 diagnosis fee. When I was presented with the w The service department explained nothing about the estimate that was provided other than there was 175 diagnosis fee. When I was presented with the written estimate it included the 175 for the diagnosis. There also a $54 charge to replace the wiper blades and $51.72 for shop charges that were not mentioned by the gentleman who presented the estimate. There was no credit given from the $175 diagnosis fee against the total of the estimate, which was now over $700. When I declined to have work done there I was presented with the total bill of $228.69 which included the $175 diagnostic fee, $35 for shop supplies and $3.99 for document storage and $14.70 for sales tax. I took my vehicle to repair facility that I have used before. They also ran a diagnostic test on it and charged me $384 for the repairs, that was the same amount the dealership wanted for the parts and labor. So dealership wanted $228 more than what my repairs cost More

Fast friendly service, guilty work done on time. I had my 2018 sorento in for recalls, and also had recommended service done I had my 2018 sorento in for recalls, and also had recommended service done More

Everyone is always very efficient and communicative. I always take my vehicle there and know that they’re going to do a great job! I always take my vehicle there and know that they’re going to do a great job! More

Quick, friendly, reliable. I also love how close they are to my house. What more is there to say? I also love how close they are to my house. What more is there to say? More

When I first purchased my kia I was given good services. The people working there were so helpful. I did have a chance to drive the car to see if I really liked it first. I would recommend this place to fri The people working there were so helpful. I did have a chance to drive the car to see if I really liked it first. I would recommend this place to friends and family. More

So much better than Coastal Kia in Wilmington. Exceptional customer service and an amazing staff. Exceptional customer service and an amazing staff. More

The staff is friendly and professional. You are greeted the moment you walk in. The issue is addressed. The waiting area is always clean and neat. You are greeted the moment you walk in. The issue is addressed. The waiting area is always clean and neat. More

The dealer is well-kept. The staff are polite. The staff is upfront with maintenance. The staff are polite. The staff is upfront with maintenance. More