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Jacksonville Kia - Service Center

Jacksonville, NC

4.3
346 Reviews

346 Reviews of Jacksonville Kia - Service Center

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November 17, 2023

Generally good experience, except for an estimate of $170. This was to determine the reason there was a week water flow on the windshield wiper. Additionally there would be parts and labor. Took it to m More

by rajleroux
Recommend Dealer
Yes
November 15, 2023

Everyone is helpful and makes sure you are being taken care of. My service was done very quickly and conveniently. More

by Usmc8591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

The team at Jacksonville Kia were very knowledgeable and helpful. I appreciated their patience most of all. ♥️ More

by Alaina Whaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

Gave us no update on our vehicle for the over month it was kept. When we finally received it less than a day later the check engine light came on. More

by collins.a.mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Always quick and timely service. Upfront with the pricing. Helpful in completing regular maintenance requirements. More

by TRKING21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

The service was great and quick. The people were outstanding and I would recommend Jacksonville Kia as the place to go to get your Kia worked on. More

by Dbstrck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Retuned the vehicle with a check engine light still illuminating after 2 months of having the vehicle More

by Barbarajones518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager was rude,
November 02, 2023

They got me in and took care of my problems very quickly and the customer service was outstanding. Would highly recommend them to anyone that needs their Kia worked on. More

by Dbstrck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

The service department are professional and courteous. My vehicle has always been completed in a timely manner. More

by Chati.cathi.73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2023

I was ripped off and lied to. They hurried and did work before I could double check if II needed it done. They didn’t even give me enough time to call my husband. Money grubbers!! More

by Heartjunkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
2.0
This rating includes all reviews, with more weight given to recent reviews.
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