Jacksonville Kia - Service Center

Not impressed With the cost of an oil change on a 2016 model car. Oil change and tire rotation balance wound up being $180 $18 of that shop supplies seems a little excessive. model car. Oil change and tire rotation balance wound up being $180 $18 of that shop supplies seems a little excessive. More

The staff was very friendly and professional. Was able to help me with my service in a timely manor. Was able to help me with my service in a timely manor. More

Repair took longer than required due to pour communication between the parts and service departments. Maintenance broke other items on the vehicle and denied such when items where fully operatio communication between the parts and service departments. Maintenance broke other items on the vehicle and denied such when items where fully operational day of drop off and failed to properly reinstall parts that had to be removed to conduct the requested repair. More

They didn’t tell me when I got the oil change for life it would cost 150 every time would cost 150 every time More

The people working at Jacksonville KIA are very pleasant and know how to talk to people and the service is excellent and know how to talk to people and the service is excellent More

There was a recall that was noted but not fixed, should have fixed the recall. have fixed the recall. More

Since Jacksonville Kia has taken over, service department has dropped to untrustworthy! Had a service contract which was not honored and when brought to their attention several times, still nothing was done has dropped to untrustworthy! Had a service contract which was not honored and when brought to their attention several times, still nothing was done. They just blew us off completely! Will not recommend them! More

They’re pretty quick with getting us in and out, never had to wait for more than an hour. Everyone was very friendly. had to wait for more than an hour. Everyone was very friendly. More

The customer service was exceptional. Kind and polite. No issues at all whatsoever. Reasonable as well Kind and polite. No issues at all whatsoever. Reasonable as well More

I currently own my 8th car from this dealership and have always been very pleased with how I was treated and the care given every time I have had my car serviced. always been very pleased with how I was treated and the care given every time I have had my car serviced. More