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Jacksonville Kia - Service Center

Jacksonville, NC

4.3
390 Reviews

390 Reviews of Jacksonville Kia - Service Center

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January 23, 2025

They got the car in and replaced the battery quick. GREAT JOB. I recommend Kia for anyone looking to purchase a car. More

by mikejoseph2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Great job, Helped with my car the same day they fixed it. I called on for a repair and they took care it and serviced on the immediate day . No other ever responded on one day. Than You, Craig More

by CRAIG.KLAYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They came out and explained
January 17, 2025

Staff was very friendly and efficient. Got us in and out . quickly. 2 thumbs up to the service department. What's off to the service manager. More

by gbeagle86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Friendly, informative and efficient Took my vehicle right at appt time and the wait wasn't long More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

The only frustrating that I hrun into there are no rentals for extended service times. It's my only car and when they say they need to keep it over night I don't have a way to work. More

by JLLITTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

I was waited on promptly. Came in for a recall and was out with in 5 to 10 minutes because my vehicle was not included. In that recall after I had gotten a notice that it poss More

by mamalynn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

They are always welcoming and good customer service. My trim was installed and it looks good. More

by CHPRCHIK76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee
January 10, 2025

Satisfactory service experience start to finish recall completed and new batteries in both key fobs as requested More

by tedeschi.kathy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Initially, picking up my car was very stressful. A lot of that had to do with the person helping us that day, but also the fact that we were not able to access loan like the way we thought we could More

by nickieyow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
January 04, 2025

Went in dealership today with an issue with my vehicle. Christopher Vance was awesome helping me get the problem resolved. More

by dnh4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Vance
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