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Jacksonville Kia - Service Center

Jacksonville, NC

4.2
384 Reviews

384 Reviews of Jacksonville Kia - Service Center

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May 07, 2024

Not too bad, could have been better. Over charged me for my oil change when I have the military for life. More

by kaitlynriley2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rouse
May 07, 2024

Great experience the first time around but hard to get them to answer the phone. More

by HEATHERPARKER85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vance
May 07, 2024

The service was excellent at Kia in Jacksonville. They all appear to have great knowledge of what they were doing and my mind is at complete peace however, I’m disappointed because I did not get a mi More

by JENKIS4105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
May 05, 2024

Great service, everyone was very helpful and friendly while waiting for my Kia being serviced. More

by moliver_07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

The Staff was friendly told exactly what service my vehicle needed. The service was quick and my vehicle was washed, per my request. Highly recommend this service station. More

by ESCOBAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

They have excellent customer service and friendly environment. I would recommend them to all my friends and workers. More

by coreyross85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Staff is Very friendly. They were very knowledgeable about their products. They were helpful in helping make sure I understand the terms and conditions of my contract. They More

by c_m_turnage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

The service has always been exeptional as well as memorable customer experiance to always come to expect in every visit. More

by YESHUA928
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Service advisor Chris was professional and Courteous. Service was completed in remarkable time for a total engine replacement! More

by CCOLE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
May 02, 2024

Extremely courteous and helpful with fulfilling my immediate need to have my Kia Sorento services met at the most expeditious and convenient timetable available. More

by tehuti2949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle
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