Jacksonville Kia - Service Center

The people at this dealership are amazing! First the girl I dealt with was very nice. Even when I kind of came off annoyed when she had to give me the bad news of the other dealership which w First the girl I dealt with was very nice. Even when I kind of came off annoyed when she had to give me the bad news of the other dealership which was the problem and not anything she had done at all. She was very professional. The guy at the front desk of the service side was so awesome too! He took time and explained things to me and again when the other dealership didn’t care what I understood, he made a bad situation a pleasant interaction. They even did updates on my car while I was there. I will drive from Morehead City to Jacksonville to have my car serviced by this dealership hands down. Thank you so much for your help. More

I went in for a recall on my Kia Optima. The staff were very helpful and efficient. Thanks for assisting me. The staff were very helpful and efficient. Thanks for assisting me. More

Extremely friendly and looks out for your best interests! Respectful and knowledgeable! Fairly quick and always keep you updated Respectful and knowledgeable! Fairly quick and always keep you updated More

The service personnel were friendly and accepted my car early. They called promptly after the service was complete. Would recommend this service department. Sales could use some work though. early. They called promptly after the service was complete. Would recommend this service department. Sales could use some work though. More

Thanks for the lift ride for lunch and back. The lady that checked us in and out went the extra mile to make sure our visit was great.. The lady that checked us in and out went the extra mile to make sure our visit was great.. More

Great experience. Fast, transparent and affordable. Highly recommend Jacksonville Kia for all your service needs. Fast, transparent and affordable. Highly recommend Jacksonville Kia for all your service needs. More

Nice people. Having big problem getting answers from service departments about how long they need my car not returning calls. They have had it a week already. No Having big problem getting answers from service departments about how long they need my car not returning calls. They have had it a week already. No contact on progress.have called 3 times today. More

This service has facility efficiently and professionally completed the maintenance on my Kia every time I have visited them. completed the maintenance on my Kia every time I have visited them. More

Came in for an oil change fast Speedy service even mentioned I needed a new tire completely happy and satisfied with the overall customer service and quality of work mentioned I needed a new tire completely happy and satisfied with the overall customer service and quality of work More

It was great customer service and it was very fast compared to other services I’ve been too compared to other services I’ve been too More