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Jacksonville Kia - Service Center

Jacksonville, NC

4.2
381 Reviews

381 Reviews of Jacksonville Kia - Service Center

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June 03, 2024

Always the best every time I get my vehicles serviced there, I would not go anywhere else More

by Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Excellent service! Couldn’t have asked have for better. The service manager, the advisor and the technician all exceeded my expectations and made it a very smooth and e More

by Brittney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Castro, Chris Vance
June 02, 2024

They were really were accommodating to my specific automotive need and I found them to be highly informative and knowledgeable More

by tehuti2949
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rachelle
June 02, 2024

Nothing but quality work from professionals at Jacksonville Kia. Every time i’ve gone for anything service related these guys have taken care of me. More

by Cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vance
June 01, 2024

These gentlemen do a thorough job in a timely manner and I have always been satisfied with their service. More

by CREESMADRID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Didn't have part when I made the appointment well ahead of time. They should've ordered the part when I made the appointment. Then when we dropped the car off at the appointment, we got a call an hour lat More

by Emm
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot HIS name
May 30, 2024

Very polite and willing to assist you. Is willing to give you advice on whatever you made need to fix on your car. I really appreciate all the customer service. More

by TWINS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Very professional and efficient. I’ve never been there more than an hour (recall, oil change, wheel rotation, etc). I love taking my car to Jacksonville Kia. More

by JUDY.MATRINEZ55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

The service center was pretty awesome when I called in at the front desk or the receptionist she didn't have no idea and gave me the wrong information I kind of didn't like that More

by M.T.TURNER1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Kia is always very quick to respond to any questions or concerns I have. My car is always taken in and completed in a timely manor. Everyone I’ve dealt with has always been very kind and informative. More

by Tarawhite444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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