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Jacksonville Kia - Service Center

Jacksonville, NC

4.3
346 Reviews

346 Reviews of Jacksonville Kia - Service Center

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May 03, 2024

Service advisor Chris was professional and Courteous. Service was completed in remarkable time for a total engine replacement! More

by CCOLE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
May 02, 2024

Extremely courteous and helpful with fulfilling my immediate need to have my Kia Sorento services met at the most expeditious and convenient timetable available. More

by tehuti2949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle
May 01, 2024

Service is incredibly easy and they take great care of us while waiting. Always a pleasure More

by Atodd626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Castro
April 29, 2024

The service at this kia dealership is always on point. I will certainly go back to them for my next oil change. More

by RICHARD PACK JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember names but it was the whole service department
April 26, 2024

Everyone was pleasant and polite. They took their time and were thorough and Explained everything to me. More

by melindakwest82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Customer service was good, scheduling was good,service and work performed good and the service time great thank s More

by Mmontford 2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Said they ordered me a part, that would be in within 2-3 days.. that was almost two weeks ago and they have never called me More

by A.EALY1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

Good service, detailed, professional and quick. Customer service explained what was done and answered all my questions More

by Shawe6995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Always drop off my car and wait while service is performed. Estimated time for completion is spot on, most times less. More

by JMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris at service checkin
April 21, 2024

I appreciate such great consideration, communication, product knowledge, and professionalism shown by all personnel that I interacted with. More

by deborah.hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terence Hoffman
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