Jacksonville Kia - Service Center

Didn't have part when I made the appointment well ahead of time. They should've ordered the part when I made the appointment. Then when we dropped the car off at the appointment, we got a call an hour lat of time. They should've ordered the part when I made the appointment. Then when we dropped the car off at the appointment, we got a call an hour later stating they didn't have the part. Unsat. More

Very polite and willing to assist you. Is willing to give you advice on whatever you made need to fix on your car. I really appreciate all the customer service. Is willing to give you advice on whatever you made need to fix on your car. I really appreciate all the customer service. More

Very professional and efficient. I’ve never been there more than an hour (recall, oil change, wheel rotation, etc). I love taking my car to Jacksonville Kia. I’ve never been there more than an hour (recall, oil change, wheel rotation, etc). I love taking my car to Jacksonville Kia. More

The service center was pretty awesome when I called in at the front desk or the receptionist she didn't have no idea and gave me the wrong information I kind of didn't like that the front desk or the receptionist she didn't have no idea and gave me the wrong information I kind of didn't like that More

Kia is always very quick to respond to any questions or concerns I have. My car is always taken in and completed in a timely manor. Everyone I’ve dealt with has always been very kind and informative. concerns I have. My car is always taken in and completed in a timely manor. Everyone I’ve dealt with has always been very kind and informative. More

Everyone at this dealership was nice but it was a little expensive for just a oil change and tire rotation expensive for just a oil change and tire rotation More

They always provide excellent service. I'm kept inform of repairs required for my vehicle. Price is good. I'm kept inform of repairs required for my vehicle. Price is good. More

Everyone is nice. Some are knowledgeable about vehicles and some are not. Clean waiting area. Some are knowledgeable about vehicles and some are not. Clean waiting area. More

I really appreciate yall for doing a great job getting my car fixed and returning it back fast thank you thank you🙏 car fixed and returning it back fast thank you thank you🙏 More

Very courteous. Car wasn't ready when initially scheduled due to part not being available, but they offered shuttle, and promptly fixed the next day Car wasn't ready when initially scheduled due to part not being available, but they offered shuttle, and promptly fixed the next day More