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Jacksonville Kia - Service Center

Jacksonville, NC

4.2
371 Reviews

371 Reviews of Jacksonville Kia - Service Center

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January 04, 2025

Went in dealership today with an issue with my vehicle. Christopher Vance was awesome helping me get the problem resolved. More

by dnh4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Vance
January 03, 2025

The service department was great to work with. They explained the process on the recalls that they completed and the services of the transmission More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chis in the service department
January 03, 2025

They are aways polite, professional and willing to go the extra mile to please me. More

by JEANETTEBATCHELOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Good stuff got gonna lie , I don’t know cause I am new to buying cars More

by EDAROBERTO05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

First service advisor ignored us when we told her that we had an extended warranty however the second service advisor Chris Lucas helped us get the warranty info that paid for the repair. So our experience t More

by BMYANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher,Lucas
December 31, 2024

They always treat me as a VIP customer. Take care of me and make sure my needs are met. More

by MPS1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
December 30, 2024

It’s easy to make an appointment with Jacksonville KIA. I also appreciate the free car wash as part of the service. More

by VIVIAN.HACKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Jacksonville KIA provides convenient and reliable service. The service staff are friendly, knowledgeable and professional. More

by MSLATEEFASHABAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Kia dealership always has exceptional service! ! Fast, reliable, trustworthy and convenient. 10/10 highly recommend!! True Experts!!! More

by HEADD1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Very helpful and accommodating with a customer. they taking Care of me.offer the best way they could..Good service on customer.. More

by vernieparkins123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris
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