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Jacksonville Kia - Service Center

Jacksonville, NC

4.3
346 Reviews

346 Reviews of Jacksonville Kia - Service Center

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November 20, 2024

This service department responded promptly and thoroughly when we lost our Kia key fob at the beach. More

by wscross3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
November 20, 2024

Great service, quick and efficient. The service rep kept me informed on the process of my service. Upon completion, he was through In His explanation with his line my line detailed e More

by JBOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
November 09, 2024

Chris is the only reason I keep coming back. . I was not happy past work More

by Mr.will89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
October 30, 2024

Very impressive how knowledgeable the sales person knew about the vehicle without referencing any manuals. More

by valniques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

I recently had a fantastic experience at the Kia dealership and can’t say enough good things about it! From the moment I walked in, the staff was incredibly welcoming, friendly, and eager to help. T More

by UNIQUE.FITNESS1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charvez Dingle
October 27, 2024

Service providers were courteous and prompt. No complaints from my last visit. Many thanks to you More

by Afbulla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Service Center Manager Robbie gave me World Class Customer Service. From the beginning to end just Great service. More

by DEZYRAESMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Service Center Manager
October 23, 2024

An overall quick and painless experience. I was a walking and they were able to fit me in. More

by TILWAND.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Was given a different online estimate than what I received when I paid for the services. Tires were rotated but not filled up with air. More

by aliciajcruzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

They were able to fi, diagnose, and fix my issues at little and no cost. More

by beltryan33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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