Jacksonville Kia - Service Center

They were quick easy fast and no games. I told them what I wanted and they told me out the door before I got there what I would get. I loved it ! I told them what I wanted and they told me out the door before I got there what I would get. I loved it ! More

The dealership was very clean and well kept. The employees were very helpful and knowledgable. The employees were very helpful and knowledgable. More

Excellent staff at service center and everything on the vehicle was completed as described in a timely manner vehicle was completed as described in a timely manner More

Very good service . Timely, responsive, cooperative, reliable, thorough customer service very good customer service and customer care service is good Timely, responsive, cooperative, reliable, thorough customer service very good customer service and customer care service is good More

From Kinston, bought car from here. I know things are high, but it was way too high on labor & extra charges. $175.00 for diagnostic was excessive amount. I know things are high, but it was way too high on labor & extra charges. $175.00 for diagnostic was excessive amount. More

It’s in a convenient location to my home. They were very helpful when letting the person that brought my car in know things I need to get checked out as soon as possible. They were very helpful when letting the person that brought my car in know things I need to get checked out as soon as possible. More

They had our car for 5 days, but don’t do loaner vehicles. They will call an Uber and pay for it within 20 miles, but I live 30 miles away. The cost given for the work they did was off by $800.00 an vehicles. They will call an Uber and pay for it within 20 miles, but I live 30 miles away. The cost given for the work they did was off by $800.00 and some of the work was not on the pricing text they sent. The dealership was under heavy construction and we were not given a heads up when we made the service appointment, which would have been nice. All that being said the service manager was our hero and got the repairs discounted to the quote we were given and listened to all our concerns. More

Nothing to rate them on they kept my car for six months and returned it just as it was, minus transmission fluid. and returned it just as it was, minus transmission fluid. More

I have dealt with the KIA dealership in Jacksonville since October 2000. The name of ownership has changed, but the quality of service is still excellent. I attribute this to Joe. A mechanic who has be since October 2000. The name of ownership has changed, but the quality of service is still excellent. I attribute this to Joe. A mechanic who has been there since I purchased my first KIA. More

This kia dealership has consistently given awful customer service and continuously rips people off. We will not be using kia ever again in the future. service and continuously rips people off. We will not be using kia ever again in the future. More