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Jacksonville Kia - Service Center

Jacksonville, NC

4.3
390 Reviews

390 Reviews of Jacksonville Kia - Service Center

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February 04, 2025

Christ was extremely helpful and professional and kept me informed during the entire process. If he wasn’t available Kenny provided the same level of service. More

by DUNCAN.SCHAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Kenny
February 04, 2025

I never have a issue when I go to kia always polite and friendly when I need something fixed More

by knightraylan9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

They worked on my vehicle in a timely manner. Kept me updated. Chris in the service department from desk was very helpful and communicated well. I would go here again. More

by TARAMALHOMES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
February 01, 2025

They're courteous , helpful and even another salesperson stepped in to help out my sales lady when I passed by on her day off!..Thanks! More

by JOSIERLUV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Mondell , Big Guy!..(sorry,don't know his name).
January 31, 2025

Excellent experience in all facets of sales, finance, management and personal attention during my time at Kia of Jacksonville More

by ngregory79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mitchell
January 31, 2025

Spoke with the same women I helped me initially that was so professional and helpful. Spoke with her again when I had a follow up question. She is still so helpful and I look forward to seeing her again i More

by MEAGANNICHOLE52085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Pleasant experience. Appointment on time. Was told it would take two hours, and it was close to that! Offered a uber if I didn’t want to wait. More

by vraney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Everyone was friendly and professional! The work was done in a timely manner and completely satisfactorily. More

by GOLDENBOYTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

They kept me well informed from the time I dropped my can until the time I picked it up. More

by cymp300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

My lug nuts were not replaced properly after an oil change and tire rotation only. Which caused me to have several hundred dollars in work done by a different KIA dealership! More

by Tracy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
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