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Jacksonville Kia
Jacksonville, NC
1,039 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,039 reviews
Verified Customer
February 13, 2026
Kirk was very helpful and we had a great experience. Kirk was extremely helpful throughout the entire car-buying process, and we truly had a great experience from start to finish. He was knowledgeable, Kirk was extremely helpful throughout the entire car-buying process, and we truly had a great experience from start to finish. He was knowledgeable, patient, and took the time to answer all of our questions without ever making us feel rushed or pressured. Kirk made sure we understood our options and helped us find a vehicle that perfectly fit our needs and budget. The process was smooth, transparent, and far less stressful than we expected. We really appreciated his professionalism and friendly approach, and we would absolutely recommend Kirk to anyone looking for a positive, hassle-free car-buying experience. More
by KELLIHAUN65
Employees Worked With
Kirk
February 11, 2026
Great customer service. Everyone I have spoken to was kind and helpful. Very fast service, they get me in and out. Love the newly updated waiting area with water, coffee, an Everyone I have spoken to was kind and helpful. Very fast service, they get me in and out. Love the newly updated waiting area with water, coffee, and snacks. More
by bailey1sisk
Employees Worked With
February 09, 2026
Gave very help information regarding my vehicle while it was in for being serviced last month. was in for being serviced last month. More
by sappermom05
Employees Worked With
February 08, 2026
They me 378 dollars for a new battery and kept my battery. And they also told me if get my old battery that I will have to pay 50 dollars and I don't thank that's good for business battery. And they also told me if get my old battery that I will have to pay 50 dollars and I don't thank that's good for business More
by patriciapearsall88
February 07, 2026
Staff are always pleasant, professional, and helpful. The service waiting area is comfortable. Services complete within the specified time domain given prior to service. The service waiting area is comfortable. Services complete within the specified time domain given prior to service. More
by katelynlanger
February 06, 2026
Very friendly and very helpful. I'll definitely by from y'all again Kirk was very knowledgeable and very friendly and great all around customer service from him was amazing I'll definitely by from y'all again Kirk was very knowledgeable and very friendly and great all around customer service from him was amazing More
by BRICE689
Employees Worked With
Kirk Ray
