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Jacksonville Kia
Jacksonville, NC
1,096 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,096 reviews
Verified Customer
February 01, 2026
My experience was great. Terence did an amazing job assisting me with my purchase. The process was easy and thorough. I am happy with my new car! Terence did an amazing job assisting me with my purchase. The process was easy and thorough. I am happy with my new car! More
by TONIYAH.BURRUS94
Employees Worked With
terence hoffman
January 31, 2026
Olivia send me to Terrence an he was amazing Olivia sent me to Mr Terrence an did everything he could an made sure I knew what was going on the hole time, he was so nice to the point he even hlep my grandma me to Mr Terrence an did everything he could an made sure I knew what was going on the hole time, he was so nice to the point he even hlep my grandma with a wheelchair. He did a amazing job. I thank him very much More
by JUSTSALOVE96
Employees Worked With
Terrence an Olivia
January 29, 2026
Service was timely. Service advisor was very courteous. Making the appointment online was quick and easy. Service advisor was very courteous. Making the appointment online was quick and easy. More
by TROBMELTON
Employees Worked With
I don't fully remember but I think her name was Kayla
January 28, 2026
Kirk was upfront and honest with me throughout the buying process. He picked out the exact van that was perfect for our family. It was a great experience. process. He picked out the exact van that was perfect for our family. It was a great experience. More
by TDSCHUMANN729
Employees Worked With
Kirk Ray
January 27, 2026
They did not have my maintenance plan in the system that I paid for and it was a hassle to get it figured out. I also did not receive my complimentary car wash that comes with all services. It also took an I paid for and it was a hassle to get it figured out. I also did not receive my complimentary car wash that comes with all services. It also took an hour and a half to complete my service. More
by Jamoree90
Employees Worked With
Kenton Rouse
