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Jacksonville Kia
Jacksonville, NC
1,096 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,096 reviews
Verified Customer
February 11, 2026
Great customer service. Everyone I have spoken to was kind and helpful. Very fast service, they get me in and out. Love the newly updated waiting area with water, coffee, an Everyone I have spoken to was kind and helpful. Very fast service, they get me in and out. Love the newly updated waiting area with water, coffee, and snacks. More
by bailey1sisk
Employees Worked With
February 09, 2026
Gave very help information regarding my vehicle while it was in for being serviced last month. was in for being serviced last month. More
by sappermom05
Employees Worked With
February 08, 2026
They me 378 dollars for a new battery and kept my battery. And they also told me if get my old battery that I will have to pay 50 dollars and I don't thank that's good for business battery. And they also told me if get my old battery that I will have to pay 50 dollars and I don't thank that's good for business More
by patriciapearsall88
February 07, 2026
Staff are always pleasant, professional, and helpful. The service waiting area is comfortable. Services complete within the specified time domain given prior to service. The service waiting area is comfortable. Services complete within the specified time domain given prior to service. More
by katelynlanger
February 06, 2026
Very friendly and very helpful. I'll definitely by from y'all again Kirk was very knowledgeable and very friendly and great all around customer service from him was amazing I'll definitely by from y'all again Kirk was very knowledgeable and very friendly and great all around customer service from him was amazing More
by BRICE689
Employees Worked With
Kirk Ray
February 05, 2026
We had a great experience and are extremely happy with our new Telluride. Terence Hoffman was extremely knowledgeable about all the features on the car and there are a ton. Everyone at the dealership was our new Telluride. Terence Hoffman was extremely knowledgeable about all the features on the car and there are a ton. Everyone at the dealership was nice and personable. We were even introduced to many people including the service department. Nick in finance was also terrific. We are very pleased. More
by KMKRAMER007
Employees Worked With
Terrence hoffman
February 04, 2026
Kirk listened to what I wanted and did what he could to help me get my dream car to match the numbers I wanted. He was patient, courteous and attentive with my family and I. 10/10 recommend! help me get my dream car to match the numbers I wanted. He was patient, courteous and attentive with my family and I. 10/10 recommend! More
by KARLY.PELHAM
Employees Worked With
Kirk
