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Jacksonville Kia
Jacksonville, NC
1,071 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,071 reviews
February 07, 2026
Staff are always pleasant, professional, and helpful. The service waiting area is comfortable. Services complete within the specified time domain given prior to service. The service waiting area is comfortable. Services complete within the specified time domain given prior to service. More
by katelynlanger
Verified Customer
February 06, 2026
Very friendly and very helpful. I'll definitely by from y'all again Kirk was very knowledgeable and very friendly and great all around customer service from him was amazing I'll definitely by from y'all again Kirk was very knowledgeable and very friendly and great all around customer service from him was amazing More
by BRICE689
Employees Worked With
Kirk Ray
February 05, 2026
We had a great experience and are extremely happy with our new Telluride. Terence Hoffman was extremely knowledgeable about all the features on the car and there are a ton. Everyone at the dealership was our new Telluride. Terence Hoffman was extremely knowledgeable about all the features on the car and there are a ton. Everyone at the dealership was nice and personable. We were even introduced to many people including the service department. Nick in finance was also terrific. We are very pleased. More
by KMKRAMER007
Employees Worked With
Terrence hoffman
February 04, 2026
Kirk listened to what I wanted and did what he could to help me get my dream car to match the numbers I wanted. He was patient, courteous and attentive with my family and I. 10/10 recommend! help me get my dream car to match the numbers I wanted. He was patient, courteous and attentive with my family and I. 10/10 recommend! More
by KARLY.PELHAM
Employees Worked With
Kirk
February 01, 2026
My experience was great. Terence did an amazing job assisting me with my purchase. The process was easy and thorough. I am happy with my new car! Terence did an amazing job assisting me with my purchase. The process was easy and thorough. I am happy with my new car! More
by TONIYAH.BURRUS94
Employees Worked With
terence hoffman
January 31, 2026
Olivia send me to Terrence an he was amazing Olivia sent me to Mr Terrence an did everything he could an made sure I knew what was going on the hole time, he was so nice to the point he even hlep my grandma me to Mr Terrence an did everything he could an made sure I knew what was going on the hole time, he was so nice to the point he even hlep my grandma with a wheelchair. He did a amazing job. I thank him very much More
by JUSTSALOVE96
Employees Worked With
Terrence an Olivia
January 29, 2026
Service was timely. Service advisor was very courteous. Making the appointment online was quick and easy. Service advisor was very courteous. Making the appointment online was quick and easy. More
by TROBMELTON
Employees Worked With
I don't fully remember but I think her name was Kayla
