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Jacksonville Kia
Jacksonville, NC
1,039 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,039 reviews
January 27, 2026
They did not have my maintenance plan in the system that I paid for and it was a hassle to get it figured out. I also did not receive my complimentary car wash that comes with all services. It also took an I paid for and it was a hassle to get it figured out. I also did not receive my complimentary car wash that comes with all services. It also took an hour and a half to complete my service. More
by Jamoree90
Verified CustomerEmployees Worked With
Kenton Rouse
January 24, 2026
Terence was our salesman and he was an amazing person. He made sure to send all documents and helped me learn more about my vehicle. He even reached out the next day to make sure everything was going good He made sure to send all documents and helped me learn more about my vehicle. He even reached out the next day to make sure everything was going good. More
by ABBYD061504
Employees Worked With
Terence Hoffman
January 23, 2026
So far Ive only had 2 visits for service. Car eas purchased used elsewhere. Both times service was promt and quick. All questions were answered. I will continue to have service eork done ther Car eas purchased used elsewhere. Both times service was promt and quick. All questions were answered. I will continue to have service eork done there. More
by MARKDEHAVE
Employees Worked With
Did not get names. Service writers.
January 22, 2026
It was great. He kept me informed of the progress of what I originally went in for. In addition he explained some additional work that had to be done so my vehicle He kept me informed of the progress of what I originally went in for. In addition he explained some additional work that had to be done so my vehicle. More
by PAPPI52
Employees Worked With
Chris in the service department.
January 22, 2026
It was great. He kept me informed of the progress of what I originally went in for. In addition he explained some additional work that had to be done so my vehicle He kept me informed of the progress of what I originally went in for. In addition he explained some additional work that had to be done so my vehicle. More
by PAPPI52
Employees Worked With
Chris in the service department.
