Jackson Nissan
Jackson, MI
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We offered 6,400 cash for a chevrolet equinox the on line price was a little over 6,800 but was told we are thousands apart really never will shop there or try to get a car there in the future price was a little over 6,800 but was told we are thousands apart really never will shop there or try to get a car there in the future More
I tried working with Vinh Phung at Jackson Nissan to purchase a new Nissan Rogue. He gave me a really high price, claiming it's low because it's below manufacturer list price. The MSRP is meaningless. purchase a new Nissan Rogue. He gave me a really high price, claiming it's low because it's below manufacturer list price. The MSRP is meaningless. I put the ball in Jackson Nissan's court to give a better offer. Then, he rudely said I was not being "reasonable" just because I didn't accept the first offer they made. That is not being unreasonable in the slightest. If Vinh thinks being rude is going to make me more willing to hand him over a large sum of money, he miscalculated. More
Jamie Ballard is very exceptionally in his service, He went out of his way to help me as a customer, and his perfessional, kindness! Makes me a return customer. Thanks Jaimie for being there for all my ne went out of his way to help me as a customer, and his perfessional, kindness! Makes me a return customer. Thanks Jaimie for being there for all my needs on my Suv. Lisa Smith More
This place is awful the service manager is very rude Jamie Ballard, and the mahcanic don’t know what they are doing, and at the end Jessica stuck up for them Jamie Ballard, and the mahcanic don’t know what they are doing, and at the end Jessica stuck up for them More
We bought our second vehicle from the all new Jackson Nissan this was a new Nissan Sentra unbelievable car for the money tons of safety features everybody was very friendly the facility was very very cle Nissan this was a new Nissan Sentra unbelievable car for the money tons of safety features everybody was very friendly the facility was very very clean would recommend to anybody great job guys More
Exceptional Customer Service I shopped a few dealerships closer to my home (Metro Detroit) with uneven results. Jackson Nissan was recommended to me. I took the 75 min. drive and I shopped a few dealerships closer to my home (Metro Detroit) with uneven results. Jackson Nissan was recommended to me. I took the 75 min. drive and was not disappointed. Ken, (Sales) and Vihn (Sales Manager) were very helpful, informative and thorough. They both worked hard to get me the deal I needed at a price I could afford. It was very evident to me that they wanted me to be a 'satisfied customer' . I have brought 3 Nissan's in the last 5 years. I'll be back to Jackson Nissan for #4. Thanks again Ken and Vihn for all your help. More
Great Purchase I could not have asked foe a better experience when I purchased my new Frontier. First off Vihn and Neal went over and above to make sure I was gettin I could not have asked foe a better experience when I purchased my new Frontier. First off Vihn and Neal went over and above to make sure I was getting the perfect vehicle for my needs. From the minute I walked in I felt as I was the most important person. I met the entire staff and the owner Jim even took time out of his busy day to thank me for my business. More
watch like a hawk, check their work, and quotes don't matter With their service awards adorning the walls, I was optimistic. With written quote in hand for routine maintenance, I sat and watched through the lar With their service awards adorning the walls, I was optimistic. With written quote in hand for routine maintenance, I sat and watched through the large picture window. Before I knew it, I was told my car was ready. I asked how my tires were rotated without taking them off the car. He went back to the tech, who nodded yes. Then he pointed at the window where I stood, after which he nodded no. While waiting longer, another customer complained his bill was a lot higher than his quote; the excuse was the part price went up overnight. As they lowered my car, I asked why they didn't inspect the exhaust rattle he said they would easily take care of. Up she goes again! By now an elderly gentleman asked if they had washed his car as they promised. Nope, we're too busy to do that today was the response. Finally finished, my bill was a WHOPPING $180 more than the WRITTEN quote. Excuse? Software upgrade, prices are wrong. Finally, on the way home, I smelled antifreeze. I pulled over to find the cap loose, and antifreeze all over the engine compartment and exterior paint next to a 2" scratch that still had metal hanging off of it. No help, they say, it was fine when it left. Never again. More
Not impressed Like the vehicle but the sales staff seemed like a bunch of fast buck Freddie's. Thought they were slick and played alot of games that were really no Like the vehicle but the sales staff seemed like a bunch of fast buck Freddie's. Thought they were slick and played alot of games that were really not necessary. Just a low class dealership that give legitimate professional sales people a bad name. More