Jackson Kia - Service Center

I think it is ridiculous that this new dealership charges a "convenience fee" for using a credit card to pay for service. Not only that, they do not inform the customer of the fee prior to payment. Also, a "convenience fee" for using a credit card to pay for service. Not only that, they do not inform the customer of the fee prior to payment. Also, my receipt stated that a complete vehicle multi-point inspection had been done, which clearly wasn't performed. The very next day I took my car to Walmart for an oil change. They found a failing battery and completely destroyed rear windshield wiper, which I replaced. More

So far ya’ll haven’t disappointed me! Thomas ordered my parts and y’all fixed my car last weekend Thomas ordered my parts and y’all fixed my car last weekend More

It was a pleasure doing business with the service department. David skinner was my service advisor and took care of everything smoothly. department. David skinner was my service advisor and took care of everything smoothly. More

Super easy to schedule appt online for service. Maia was wonderful with outreaching with updates and if needed assistance. She even assisted with order of replacement key fob and touch up paint p Maia was wonderful with outreaching with updates and if needed assistance. She even assisted with order of replacement key fob and touch up paint pens for our vehicles! Vehicle was ready as promised and key left at information desk, since we had to pick up our Niro after 5:30 pm when service dept was closed. Thanks so much!! More

Great service from all the staff. Friendly people and a comfortable waiting area. Well done. Friendly people and a comfortable waiting area. Well done. More

Shuttle service great. Service adviser keep me informed. Feel service recommendations were appropriate and necessary. Service adviser keep me informed. Feel service recommendations were appropriate and necessary. More

Maia very informative and helpful when dropping my car off for an oil change. She kept me informed through the whole process. off for an oil change. She kept me informed through the whole process. More

Service Dept always go out of their way to meet the needs of my vehicles and transportation issues. of my vehicles and transportation issues. More

Very clean business, Staff helpful and willing to listen t any issues. Will definitely bring my car back for service. Wish they would offer a life time warranty on cars. That would be a bit factor in purch t any issues. Will definitely bring my car back for service. Wish they would offer a life time warranty on cars. That would be a bit factor in purchasing a new vehicle. something to consider. the Kia dealer in Melbourne offers such a deal. More