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This rating includes all service center reviews, with more weight given to recent reviews.
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371 Reviews of Jackson Kia - Service Center
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December 19, 2018
Great Service. The service staff is great. When the bring the car to me, it's so clean that I feel like I'm getting a new car. I wouldn't take my car anywhere else. The service staff is great. When the bring the car to me, it's so clean that I feel like I'm getting a new car. I wouldn't take my car anywhere else. More
by Gloria
Verified CustomerEmployees Worked With
Jay the car detailer is great., Brandon Langdon, Leslie Smith
December 18, 2018
Alicia was very helpful! Explained everything. Went over diagnosis and bill with me. Made sure I was kept updated. No more words needed--please accept this review as offere Explained everything. Went over diagnosis and bill with me. Made sure I was kept updated. No more words needed--please accept this review as offered. More
by JOAEWALD
Employees Worked With
Alicia
December 18, 2018
Auto software update and alignment check. The shop promptly took our car in and maintenance was completed quickly. They also washed the car before returning it to us. Aalignment was checked, The shop promptly took our car in and maintenance was completed quickly. They also washed the car before returning it to us. Aalignment was checked, but realignment was not needed. More
by VBLANCHETTE
Employees Worked With
Leslie Smith
December 18, 2018
Fast and friendly service. Came in early and was taken care of quickly.Staff were all friendly and nice.Enjoyed the lounge and having hot Chocolate and coffee and the oranges Came in early and was taken care of quickly.Staff were all friendly and nice.Enjoyed the lounge and having hot Chocolate and coffee and the oranges were great. More
by jacyo369
Employees Worked With
Fearn,,,,Maestro,Leslie Smith
December 13, 2018
Very Good Parts Manager could be a little more personable with customers. Leslie Smith is very friendly and attentive to customers needs. Customer lounge was go Parts Manager could be a little more personable with customers. Leslie Smith is very friendly and attentive to customers needs. Customer lounge was good but coffee needs to be checked more often. It was terrible. More
by ECHILDREE
Employees Worked With
Leslie Smith
December 13, 2018
Helpful staff Staff informative and knowledgeable regarding the process and time for the service on our Kia, Waiting area is fantastic! Overall expierence was great Staff informative and knowledgeable regarding the process and time for the service on our Kia, Waiting area is fantastic! Overall expierence was great, Leslie was friendly and knowledgeable. More
by lynnwallace1951
Employees Worked With
Leslie Smith
December 12, 2018
From sale to service. The service writer Brandon was at my car as soon as I pulled in. He wrote up the service request and asked if there was anything else needed. He also The service writer Brandon was at my car as soon as I pulled in. He wrote up the service request and asked if there was anything else needed. He also inquired as to how I was enjoying the new car and were there any problems or things I needed explained about the car. I enjoy the folks at Smith KIA they have been great. This is my second new Kia and I'm thrilled with them. More
by raymcghee0
Employees Worked With
Zach Wintermote, Brandon Langdon
November 23, 2018
Car came out worse Took my car in to replace the gasket in steering column and now the whole steering column rattles like crazy and they want to charge me to fix an issu Took my car in to replace the gasket in steering column and now the whole steering column rattles like crazy and they want to charge me to fix an issue they caused! More
by STEVENPENSO
Employees Worked With
Leslie Smith
November 21, 2018
Quickly taken care of. Made my appointment with Leslie, and she met me at the service bay and took care of my issues that the vehicle was experiencing. She kept me updated w Made my appointment with Leslie, and she met me at the service bay and took care of my issues that the vehicle was experiencing. She kept me updated with what the tech found. More
by ANNIEWINFL
Employees Worked With
Leslie Smith
November 21, 2018
Awesome people and services This is a new experience for me usually dealership lobe you until you drive off the lot Not Smith Kia as many times I've came back I was treated the s This is a new experience for me usually dealership lobe you until you drive off the lot Not Smith Kia as many times I've came back I was treated the same like a VIP More
by cdesir
Employees Worked With
Zach Wintermote, Brandon Langdon
