Jackson Kia - Service Center

Worst service ever -- nothing done, rude staff Rude staff. Did nothing except changing the oil while so many other services were needed. Liars! It was mentioned in my profile that the cabin filter Rude staff. Did nothing except changing the oil while so many other services were needed. Liars! It was mentioned in my profile that the cabin filter needs to get replaced next time. They didn't do it and said they had no time while it was 12:20 when I got my car ready. They printed a paper claiming everything is in good condition while from last service I know 3 items need to be addressed, replaced, or fixed such as cabin filter. And again, she was absolutely rude. Acting like I am lying. Arguing with me over nothing. More

1st Oil change, multi-point inspection and tire rotation Everything expected was done accordingy. The only problem I experienced was that the volume on the TV in the waiting room was fixed at a low volume. O Everything expected was done accordingy. The only problem I experienced was that the volume on the TV in the waiting room was fixed at a low volume. Otherwise, overall I was totally satisfied with the experience at Smith KIA. More

Great experience.. Fast service,good coffee, and a car wash too. I was very happy with the service that I recived on my first oil change and tire rotation. Fast service,good coffee, and a car wash too. I was very happy with the service that I recived on my first oil change and tire rotation. More

Great & friendly Service Very courteous & prompt service. Good people!Really appreciated everyone’s attitude from service writer to mechanic. Would definitely bring my car her Very courteous & prompt service. Good people!Really appreciated everyone’s attitude from service writer to mechanic. Would definitely bring my car here again for service of any kind. More

Found problem and fixed it I came in before opening time and without an appointment. The gal immediately found the problem and verified it. An hour later I was leaving with a fi I came in before opening time and without an appointment. The gal immediately found the problem and verified it. An hour later I was leaving with a fixed car. More

Very pleased Very good experiece. Will go back to the service dept. Leslie is an outstanding employee. She deserves a big raise. She is very friendly and smart. Very good experiece. Will go back to the service dept. Leslie is an outstanding employee. She deserves a big raise. She is very friendly and smart. More

Excellent Leslie was great! They contacted me 1st thing as my car was towed in while service center was closed. They diagnosed and fixed the issue in a very tim Leslie was great! They contacted me 1st thing as my car was towed in while service center was closed. They diagnosed and fixed the issue in a very timely manner. More

Great service! Why - because I needed service. How - very friendly and professional Where - Smith Kia of Merritt Island Who - Leslie When - Last Thursd Why - because I needed service. How - very friendly and professional Where - Smith Kia of Merritt Island Who - Leslie When - Last Thursday on January 3rd, 2019 More

Found and fixed anothers mistake I had the oil changed at the dealer I bought my car from in Orlando and they didn't tighten the oil drain plug. I went on vacation and drove over 2000 I had the oil changed at the dealer I bought my car from in Orlando and they didn't tighten the oil drain plug. I went on vacation and drove over 2000 miles leaking oil. I didn't know until I got home and saw the huge puddle in my driveway. When I called the dealer they told me to go to Smith Kia. I did and they fixed the problem and put oil back into my car. When I buy my next Soul I will be going to Smith. More

Recall Good service, friendly staff. I was having and bad day , Ms Smith was very helpful. I would tell my friends to come to your shop Good service, friendly staff. I was having and bad day , Ms Smith was very helpful. I would tell my friends to come to your shop More