Jackson Kia - Service Center

Excellent service department Leslie Smith and Devin Vice have been very consistent with my Niro service for about a year now. Leslie has always been very helpful and professional Leslie Smith and Devin Vice have been very consistent with my Niro service for about a year now. Leslie has always been very helpful and professional with a smile. Her time estimates are spot on and she does a great job reviewing the checklist and any other concerns, before and after servicing. When I'm off property, she calls me and when I'm in the waiting area, she comes and finds me. Devin has been very helpful answering my systems questions about the Niro and is a very competent technician. I put a lot of miles on my Niro in very short time and Devin's work has never failed me. What a great young man to have on any team. I'm in my 50's and have dealt with many service teams over the years and these two people are my favorite. Smith Kia has my confidence and respect. Although I bought my Niro at another dealer, Smith Kia's service has been outstanding and my next vehicle purchase will be with them. Thank you guys for being so awesome! More

Everything was done in a professional yet friendly manner Best place to get your car serviced from the time you walk in and are greeted in a timely and friendly manner to the profession job on any repairs you Best place to get your car serviced from the time you walk in and are greeted in a timely and friendly manner to the profession job on any repairs you need done. More

Need I say more Quick, friendly and proficient. She had me checked with in 5 minutes. She checked the vin to see if there were any recall issues. There was an issue, Quick, friendly and proficient. She had me checked with in 5 minutes. She checked the vin to see if there were any recall issues. There was an issue, that was taken care during my appointment. More

Great visit Came in With a water leak at the rear of my soul. They were able to locate and resolve the issue with in a half an hour. Great job. Thank you Came in With a water leak at the rear of my soul. They were able to locate and resolve the issue with in a half an hour. Great job. Thank you More

Maintenance oil change, tire rotation I was given great service in a timely manner. I was told 2 hours and my vehicle was done in just under the 2 hrs. I also left with car washed n window I was given great service in a timely manner. I was told 2 hours and my vehicle was done in just under the 2 hrs. I also left with car washed n windows cleaned More

Great service Car was ready when promised. Everything done and explained so I can understand. Wish there were good snacks though. Wish shuttle service was offere Car was ready when promised. Everything done and explained so I can understand. Wish there were good snacks though. Wish shuttle service was offered as I did not realize that was an option. More

Very flexible and quick Got my car towed in and Leslie got me in and on the road the same time!!! With courtesy shuttle and amazing service. Also got me set up with the sunbi Got my car towed in and Leslie got me in and on the road the same time!!! With courtesy shuttle and amazing service. Also got me set up with the sunbit card that was easy and paid for my 300.00 battery. More

Very pleasurable experience. Customer service was very nice. Our car was ready when they said it would be. They picked us up at the Mall. Very accommodating. We were very happy wi Customer service was very nice. Our car was ready when they said it would be. They picked us up at the Mall. Very accommodating. We were very happy with the service. More

Very helpful They make you feel at home and keep you informed the whole time. Would not go any where else for service! Thank you for everything They make you feel at home and keep you informed the whole time. Would not go any where else for service! Thank you for everything More