Jackson Kia - Service Center

Recall rear wheel bearing I found most of the Staff to be efficient and thorough. Checking in process was efficient. The estimated pick up time was pretty close. Cost free I found most of the Staff to be efficient and thorough. Checking in process was efficient. The estimated pick up time was pretty close. Cost free. More

I took my 2017 Sportage in for pro-active check up. I appreciated Kia taking the initiative and sending letters on a technical matter before it became really important or dangerous. I love my Kia! I hav I appreciated Kia taking the initiative and sending letters on a technical matter before it became really important or dangerous. I love my Kia! I have had a 2007 Kia Forte(wonderful car) snd a2017 Kia Sportage. I don’t think I could ever have any other brand cat! More

Service appointment I called them I was going to be late for my 2:30 service appointment and they told me no problem bringing it in any time before 5 and they would take I called them I was going to be late for my 2:30 service appointment and they told me no problem bringing it in any time before 5 and they would take care of me. I think that's really awesome that they did that for me anyother dealership would have made me reschedule thanks guys I really appreciate it 🙂 More

Rear light issues I've been having rear light issues for awhile and I've been to many place that just changed the bulbs. Smith Kia found the actual problem which was a I've been having rear light issues for awhile and I've been to many place that just changed the bulbs. Smith Kia found the actual problem which was a electrical issue. Very happy that the problem is solved. More

Excellent service department Leslie Smith and Devin Vice have been very consistent with my Niro service for about a year now. Leslie has always been very helpful and professional Leslie Smith and Devin Vice have been very consistent with my Niro service for about a year now. Leslie has always been very helpful and professional with a smile. Her time estimates are spot on and she does a great job reviewing the checklist and any other concerns, before and after servicing. When I'm off property, she calls me and when I'm in the waiting area, she comes and finds me. Devin has been very helpful answering my systems questions about the Niro and is a very competent technician. I put a lot of miles on my Niro in very short time and Devin's work has never failed me. What a great young man to have on any team. I'm in my 50's and have dealt with many service teams over the years and these two people are my favorite. Smith Kia has my confidence and respect. Although I bought my Niro at another dealer, Smith Kia's service has been outstanding and my next vehicle purchase will be with them. Thank you guys for being so awesome! More

Everything was done in a professional yet friendly manner Best place to get your car serviced from the time you walk in and are greeted in a timely and friendly manner to the profession job on any repairs you Best place to get your car serviced from the time you walk in and are greeted in a timely and friendly manner to the profession job on any repairs you need done. More

Need I say more Quick, friendly and proficient. She had me checked with in 5 minutes. She checked the vin to see if there were any recall issues. There was an issue, Quick, friendly and proficient. She had me checked with in 5 minutes. She checked the vin to see if there were any recall issues. There was an issue, that was taken care during my appointment. More

Great visit Came in With a water leak at the rear of my soul. They were able to locate and resolve the issue with in a half an hour. Great job. Thank you Came in With a water leak at the rear of my soul. They were able to locate and resolve the issue with in a half an hour. Great job. Thank you More

Maintenance oil change, tire rotation I was given great service in a timely manner. I was told 2 hours and my vehicle was done in just under the 2 hrs. I also left with car washed n window I was given great service in a timely manner. I was told 2 hours and my vehicle was done in just under the 2 hrs. I also left with car washed n windows cleaned More