Jackson Kia - Service Center

Had my Kia Sedona there for an altered replacement and oil c Good service. My only complaint is the phone system and actually talking to the correct person even after I selected 2 for the service department. I w Good service. My only complaint is the phone system and actually talking to the correct person even after I selected 2 for the service department. I was even told at one point that I had to call back because the person didn’t know how to transfer and made it sound like I had the wrong number. More

Great service. I called in the morning and I had my appointment that afternoon for my service. I am from Canada and this is the first time being serviced here in Fl I called in the morning and I had my appointment that afternoon for my service. I am from Canada and this is the first time being serviced here in Florida. The service was great everyone was so friendly. More

Fast, courteous We weee having routine checks and oil change done. All the employees were very courteous and friendly. The wait was less than 1 hour. My husband enjoy We weee having routine checks and oil change done. All the employees were very courteous and friendly. The wait was less than 1 hour. My husband enjoyed roaming the new car lot and I enjoyed the waiting room. They had beverages and fresh fruit available along with tv and reading materials to pass the time. We are very satisfied with this dealership so far and will look there first when time for our next vehicle. More

Disappointed! Once again I got my car back within an hour, HOWEVER, the Sunpass device was knocked off the front windshield and found laying on the floor and for so Once again I got my car back within an hour, HOWEVER, the Sunpass device was knocked off the front windshield and found laying on the floor and for some reason the lights were put into to "off" position instead of being one "auto" where I ALWAYS keep it. Seems every time I bring the care in there are issues like this when I get the care from service. I assume the work was completed that needed to be done. I cannot mention any employee by name as none identified themselves. There was a young lady who was very helpful and courteous, she mentioned she had only been there for five days, but I do not know the name of the man training here. More

Recall rear wheel bearing I found most of the Staff to be efficient and thorough. Checking in process was efficient. The estimated pick up time was pretty close. Cost free I found most of the Staff to be efficient and thorough. Checking in process was efficient. The estimated pick up time was pretty close. Cost free. More

I took my 2017 Sportage in for pro-active check up. I appreciated Kia taking the initiative and sending letters on a technical matter before it became really important or dangerous. I love my Kia! I hav I appreciated Kia taking the initiative and sending letters on a technical matter before it became really important or dangerous. I love my Kia! I have had a 2007 Kia Forte(wonderful car) snd a2017 Kia Sportage. I don’t think I could ever have any other brand cat! More

Service appointment I called them I was going to be late for my 2:30 service appointment and they told me no problem bringing it in any time before 5 and they would take I called them I was going to be late for my 2:30 service appointment and they told me no problem bringing it in any time before 5 and they would take care of me. I think that's really awesome that they did that for me anyother dealership would have made me reschedule thanks guys I really appreciate it 🙂 More

Rear light issues I've been having rear light issues for awhile and I've been to many place that just changed the bulbs. Smith Kia found the actual problem which was a I've been having rear light issues for awhile and I've been to many place that just changed the bulbs. Smith Kia found the actual problem which was a electrical issue. Very happy that the problem is solved. More