Jackson Kia - Service Center

7500 Mile Service The Service Manager, Kristie Black , greeted me as I got out of the vehicle. She prepared the paperwork swiftly and efficiently, and I was on my way The Service Manager, Kristie Black , greeted me as I got out of the vehicle. She prepared the paperwork swiftly and efficiently, and I was on my way to breakfast (not provided) within 15-20 min. The Dealer called stating the car was ready within an hour. Returned to Dealer to pick up car. Paperwork was ready, Cashier was in place, and I was on my within a few minutes. Overall a pleasant experience. More

Blown engine My engine blew on March 2nd and I got the call today and today is March 15 they did my car very fast and quick. Everyone was very pleasant and really My engine blew on March 2nd and I got the call today and today is March 15 they did my car very fast and quick. Everyone was very pleasant and really understanding I really appreciate the service I got from everyone that was working the day it happened. I couldn’t ask for a better service I got from being from Nee York. I want to give a big thank you at to the Smith Kia Family and can’t wait to get my car back. I definitely would recommend people to your dealership. More

Great experience At the shop. I had an appointment. I only waited a few minutes while Kristin finished with her previous client. Kristin acknowledged me and when ready she was cour I had an appointment. I only waited a few minutes while Kristin finished with her previous client. Kristin acknowledged me and when ready she was courteous and very nice. We did the appropriate paperwork and she even found out about the service plan I had. I live closer to the Melbourne Kia but will be coming back here for all my service needs. More

Awesome Customer Service Kristi provided excellent service and was very personable while remaining professional. She explained the process and services offered to include amen Kristi provided excellent service and was very personable while remaining professional. She explained the process and services offered to include amenities to make the wait more palatable. I appreciated the courtesy ride to the mall and every person I spoke to was friendly (Matt & Big Mike). Check out was easy and Kristi walked me to my car. Thank you and look forward to my next service. More

Warranty Experience with Smith Kia Service was for recall items. A loaner car was provided. The service advisor was very friendly and polite. My only concern was that when I left the de Service was for recall items. A loaner car was provided. The service advisor was very friendly and polite. My only concern was that when I left the dealership my low tire pressure warning lite came on. Had that not happened I would have given a 5 star rating. More

Excellent The staff is very professional, timely and very friendly. I will return for routine service. Will buy my next car here! Good job! My second visit and The staff is very professional, timely and very friendly. I will return for routine service. Will buy my next car here! Good job! My second visit and still doing a good job! More

Oil change Over all it took almost an hour and 45 minutes for oil change. Area is tiny, hoping the new facility will be bigger. Couldn’t fit my stroller plus oth Over all it took almost an hour and 45 minutes for oil change. Area is tiny, hoping the new facility will be bigger. Couldn’t fit my stroller plus other people waiting More

Bought a broken car; they fixed it I bought a car from them on Saturday, 3/2/19. On Sunday, I discovered that the regular headlights didn't work. Then on Tuesday, I discovered that the I bought a car from them on Saturday, 3/2/19. On Sunday, I discovered that the regular headlights didn't work. Then on Tuesday, I discovered that the heat didn't work (one of those rare, Florida winter days). I took the car back on Wednesday & they had it fixed in just a couple of hours. No problem! More

Service Fast and friendly.. Matt in service was great. He got my car in even though I was late for the appointment. I will definitely go back to see him Fast and friendly.. Matt in service was great. He got my car in even though I was late for the appointment. I will definitely go back to see him More

Excellent The service was excellent! I had an appointment for Saturday and i waited less than an hour. Everyone was very nice and accommodating. I would reccome The service was excellent! I had an appointment for Saturday and i waited less than an hour. Everyone was very nice and accommodating. I would reccomend taking your car here to be seviced. More