Jackson Kia - Service Center

Great experience, better than i expected. I went there for a concern with my vehicle, and the service mechanic immediately discovered a problem with a prior repair from a different shop. The p I went there for a concern with my vehicle, and the service mechanic immediately discovered a problem with a prior repair from a different shop. The problem was diagnosed and repairs were made much to my satisfaction. And the original problem was dealt with great satisfaction. I liked the attention from the Service manager, Matt LeBlanc. Very friendly and customer oriented. More

Good service Service was fast, and friendly and was kept informed about vechile great job will be back again. Job well done all around by everyone there Service was fast, and friendly and was kept informed about vechile great job will be back again. Job well done all around by everyone there More

Excellent Service Friendly, informative, quick, and comfortable service. My advisor was friendly and helpful, he was very clear about pricing and time for service. The Friendly, informative, quick, and comfortable service. My advisor was friendly and helpful, he was very clear about pricing and time for service. The waiting room was clean and comfortable with plenty of amenities, coffee, snacks, tea, water, TV and wifi. More

great staff! All was done in a timely manor, staff was kind and knowledgeable, car was done on time,snacks were good. The receptionist was just so warm and friendl All was done in a timely manor, staff was kind and knowledgeable, car was done on time,snacks were good. The receptionist was just so warm and friendly but also funny. It was nice to go get your car fixed and not feel like you were getting ripped off and rushed out. More

Great service very helpful Service was great work completed in a timely fashion, service was explained before selected items of work were completed. Will return for more service Service was great work completed in a timely fashion, service was explained before selected items of work were completed. Will return for more service next time it is needed. More

Easy to schedule appt! I've used MI Kia shop for my 2015 soul+ and they always treat me right! Even wash my car! 😊 My issue was covered under the warranty! I love that! I've used MI Kia shop for my 2015 soul+ and they always treat me right! Even wash my car! 😊 My issue was covered under the warranty! I love that! More

Above and beyond! We brought our Sportage in to diagnose a sound it was making. Right away it was discovered the timing belt repair we had done at a local repair shop w We brought our Sportage in to diagnose a sound it was making. Right away it was discovered the timing belt repair we had done at a local repair shop was done incorrectly. It was causing damage to the new belt which could cause major damage to the vehicle if it broke. though my wait time was a little lengthy, Matt Leblanc kept me updated. The vehicle was kept overnight to diagnose the original problem which was taken care of as well as the new timing belt. On the drive home, it was discovered that another problem had occurred due to the vehicle being left on the rack for an extended amount of time. When Matt was notified immediately of the situation, he and his manager went above and beyond to come up with a solution acceptable to all parties. We are very grateful and highly recommend Smith Kia. Thank you! More

Very efficient and knowledgeable The service manager and Mech did a great job. It’s like driving a new car. They are very knowledgeable on the problems that have been corrected The service manager and Mech did a great job. It’s like driving a new car. They are very knowledgeable on the problems that have been corrected More

check engine light had engine light come on used dodge caravan i got from them--bought as-is--they fixed it at no charge to me--tecnneclly they didn't have to --but they had engine light come on used dodge caravan i got from them--bought as-is--they fixed it at no charge to me--tecnneclly they didn't have to --but they did--makes for good customer relations--would recomend them --next day engine light came on again--they took care of it again-- More

Great fast friendly Great service beast checked in fast service was done on time very friendly and courteous. Highly recommend them. Could have a little nicer waiting a Great service beast checked in fast service was done on time very friendly and courteous. Highly recommend them. Could have a little nicer waiting area More