Jackson Kia - Service Center

Treated wonderfully! Milton and team were amazing. Informative, courteous and got the job done. I was impressed that he was willing to work with me about repairs that I ne Milton and team were amazing. Informative, courteous and got the job done. I was impressed that he was willing to work with me about repairs that I needed done and helped reduce the cost. And on top of it, they washed my car! Very pleased and will definitely go back👍 More

Visit Fast and attentive service always. Straight forward answer for whatever you stopped by for and always in a timely manner. The gentleman who help us wa Fast and attentive service always. Straight forward answer for whatever you stopped by for and always in a timely manner. The gentleman who help us was great with time and expiation. Very pleasant experience. More

Smith Kia Service Department Over-Delivers I took my 2015 Optima to Smith Kia for its 20,000 Mile "checkup," to include oil change, oil filter, lube, tire rotation and wash. I had made a 2:00 a I took my 2015 Optima to Smith Kia for its 20,000 Mile "checkup," to include oil change, oil filter, lube, tire rotation and wash. I had made a 2:00 appointment and arrived about 15 minutes early. My service advisor, Matthew LeBlanc, said he'd have the car back to me by 3:00. So I waited in the comfortable waiting room, enjoyed a cup of fresh-brewed Brazilian coffee, ate a couple of small chocolate bars, and read the book I had brought along. The TV was playing softly in the background and there was only one other customer in the room, who was also reading. At just about 2:45 Matt came looking for me and said, "Your car is ready." Now! How often does THAT happen?! I had given him my coupon from the book of coupons that came with the car, and I asked him how much I owed. "Nothing!" Well. What more can I say? It was a totally satisfactory visit. More

Fast service Great work. Continue providing the excellent service, and I hope that Kia is around for a long time. Milton was great and I would recommend all my f Great work. Continue providing the excellent service, and I hope that Kia is around for a long time. Milton was great and I would recommend all my friends who own a Kia to come to Merritt Island for their fast & friendly service. More

Service Very professional in the Service Dept. My car was washed properly. Gary, the manager was very professional. I am looking forward to them moving to C Very professional in the Service Dept. My car was washed properly. Gary, the manager was very professional. I am looking forward to them moving to Cocoa. More

Oil Change Great service and friendly staff. I would definitely go there again for service. I also appreciated getting my car washed. Also, I didn't have an appo Great service and friendly staff. I would definitely go there again for service. I also appreciated getting my car washed. Also, I didn't have an appointment but they were able to accomodate me right away. More

First oil change went smooth Everything was great. Brandon greeted me when i drove up. He entered my service plan in since it was my first oil change since buying the car. I waite Everything was great. Brandon greeted me when i drove up. He entered my service plan in since it was my first oil change since buying the car. I waited in the lounge and visited with a couple of other customers. The errand was very relaxing. Brandon stopped in and updated me on everything and then when the car was ready he escorted my car. Very good service. More

Change Battery The staff was friendly and helpful. My car was done when promised and they explained what they did to my vehicle . Matt was very helpful. The staff was friendly and helpful. My car was done when promised and they explained what they did to my vehicle . Matt was very helpful. More

Great experience! Service department was very helpful. Our car was fixed sooner than expected and for less than was quoted. We are very happy with the experience and wi Service department was very helpful. Our car was fixed sooner than expected and for less than was quoted. We are very happy with the experience and will return with both of our Kias More

Great Service.By Great people Milton, greeted me, did my paper work, followed up on every question I had. He then advised me of the length of time, offered me a ride home, when i Milton, greeted me, did my paper work, followed up on every question I had. He then advised me of the length of time, offered me a ride home, when i asked how long he stated 1 to to 1.5 hours and so I just waited, Within the promised time frame, he came to me and told me the repair was completed and went over all paperwork with me. Thank you Milton More