Jackson Kia - Service Center

Odometer vs window sticker oil change I bought this car 3.5 weeks ago and the oil change sticker said the oil had just been changed. I went on a short trip and the next service light came I bought this car 3.5 weeks ago and the oil change sticker said the oil had just been changed. I went on a short trip and the next service light came on saying 800 mile to next service??????? I Calle the service department several times and no one picks up the phone so I left that question on Toms voicemail with a statement of a return call ASAP but 2 days later I receive a call from Jen wanting to schedule a service on my car???? WOW Some service (NOT). Then I call the general manager and what do you know the same voicemail that the service guy Tom had what a joke. In my opinion service after the sale is a NON factor. More

100,000 mile service Finally broke 100K on my Niro FE in 13 months since new. Leslie and Devin have always taken great care on my Niro's scheduled maintenance needs. It ha Finally broke 100K on my Niro FE in 13 months since new. Leslie and Devin have always taken great care on my Niro's scheduled maintenance needs. It hasn't needed anything else. Excellent service and a great team. I look forward to my monthly visits. Devin has been very patient about answering my tech questions about my first hybrid and Leslie has always been very clear on the work performed. No surprises. More

Great Service!!! Always great friendly service! They were quick and efficient when I was having my oil changed, they apologized they couldn't look up a part due to th Always great friendly service! They were quick and efficient when I was having my oil changed, they apologized they couldn't look up a part due to their computers being down. While we were waiting the Sales Manager and the salesman I'd bought my car from Freddy, stopped by to ask if we were doing OK. I will recommend everyone I know to their and I will purchase from them again. More

Tire repair and/ or possible replacement Very Fast, very efficient, very pleasant and always willing to help ! Short wait time with plenty of attention. Available coffee, water and snacks a Very Fast, very efficient, very pleasant and always willing to help ! Short wait time with plenty of attention. Available coffee, water and snacks as always. More

Excellent timely service. I was very pleased with the way this appointment was handled.Everything was handled correctly in a timely manner.I would recommend this dealership's s I was very pleased with the way this appointment was handled.Everything was handled correctly in a timely manner.I would recommend this dealership's service area. More

warrant work We needed the clock mechanism replaced. That part was ordered and an appointment made. The replacement went smoothly and they took care of some othe We needed the clock mechanism replaced. That part was ordered and an appointment made. The replacement went smoothly and they took care of some other warrant work. More

Out of town emergency My husband and I were in cocoa beach and had to drive home and I had a warning light on my car. The two gentlemen helped quickly and got us on our way My husband and I were in cocoa beach and had to drive home and I had a warning light on my car. The two gentlemen helped quickly and got us on our way fast. More

Service department review Great service and ver accommodating staff. Service manager Devin brought my car right in and did a very nice job taking care of my car needs. The de Great service and ver accommodating staff. Service manager Devin brought my car right in and did a very nice job taking care of my car needs. The desk staff were very polite and professional. Great team to work with More

Quick service and friendly staff Brought my Kia Soul in for an oil change. Quick turnaround. Asked Milton what the best rate was and he made sure I received it! Enjoyed the experienc Brought my Kia Soul in for an oil change. Quick turnaround. Asked Milton what the best rate was and he made sure I received it! Enjoyed the experience and looking at the new cars in the showroom. More

Thanks Milton! Milton went out of his way to accommodate my requests to get in and out quickly., Due to me taking a road trip in a couple of days. My oil was changed Milton went out of his way to accommodate my requests to get in and out quickly., Due to me taking a road trip in a couple of days. My oil was changed, ties rotated, and my car was sparkly clean. After I left I had to bring my friend to the airport, on the way my car was spattered with love bugs. I tried to wash them off and discovered that my washer fluid pump wasn't working. I called Milton and he told to bring it in!. They fixed the pump and kindly rewashed m car! 😳😄 so happy! More