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Jackson Kia - Service Center

Cocoa, FL

4.6
371 Reviews

371 Reviews of Jackson Kia - Service Center

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August 21, 2021

The service manager has exceptional customer service skills. My oil change was done efficiently, and they always let me know what was happening with my vehicle More

by AMoody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Flanary
Aug 23, 2021 -

Jackson Kia responded

Thank you for this kind feedback about our team here at Cocoa Kia! We appreciate you trusting us with your vehicle and look forward to your next visit!

August 14, 2021

It is clean and comfortable. Thomas was very pleasant. The service was finished in an hr , rather than the expected 1.5-2 hrs , as I was told initially! More

by Cheryl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas
Aug 16, 2021 -

Jackson Kia responded

Thank you for the great review, Cheryl! We appreciate you coming to visit us here at Cocoa Kia and hope to see you again next time!

Aug 16, 2021 -

Cheryl responded

You can bet you will see me again !!

Aug 16, 2021 -

Jackson Kia responded

We look Forward to it!! Welcome to the Cocoa Kia Family

Aug 17, 2021 -

Cheryl responded

Thanks !

August 13, 2021

The professionalism and excellent customer service expertise is ALWAYS commendable! More

by tw4772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Aug 13, 2021 -

Jackson Kia responded

Thank you for your confidence in the Cocoa Kia team! We appreciate your support and look forward to your next visit!

August 11, 2021

Purchased our Sorento S in March '21, a very good experience. Had 1st servicing done 8-10-21. All was done well and we were on our way in about 90 minutes. Also, car was washed and vacuumed and looke More

by elusivem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Langdon
Aug 12, 2021 -

Jackson Kia responded

Thank you for the kind words! We appreciate you trusting the Cocoa Kia team with your sales & service needs and look forward to your next visit with us. Take care!

July 25, 2021

Great customer service from the time I pulled in for my appointment. Tray was very courteous, and very knowledgeable. He also had an answer for all of my questions. More

by mslashaura77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tray in Service
Jul 27, 2021 -

Jackson Kia responded

This is so great to hear! Thank you for entrusting Tray and the Cocoa Kia team with all your automotive needs! See you again soon!

July 25, 2021

Rick was very good to me on my last visit to Cocoa Kia, he’s very helpful, courteous and professional. His personality is very right for the Cocoa Kia environment. More

by Pinkbeauty24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Boyle
Jul 28, 2021 -

Jackson Kia responded

It's great to hear Rick provided you with the Cocoa Kia experience! Thank you for your five-star rating and review! We look forward to seeing you again!

July 23, 2021

Great customer service. Quick service and options explained very well. Suggestion made for return visit. Service person was knowledgeable and friendly. Satisfied with visit today More

by Tadja75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jul 26, 2021 -

Jackson Kia responded

Thanks so much for the great review! It means so much to our Cocoa Kia team to hear we've done right by you this time around! We look forward to providing more five-star experiences in the future!

February 01, 2021

Worst dealership I have ever dealt with. Talk about snake in the grass used car salesman. Agreed upon a price then raised it $1900 plus rip off dealer fees. DONT BUY HERE More

by Craig
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jeff Dumas
December 23, 2020

These guys were GREAT! I bought a used 2019 Kia Sorento from Hertz a few months ago. Wanted to get it checked out by Kia. Took it in... they did the complete check and repaired a brake light for me at no More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard, Brandon Langdon, Leslie Smith
August 06, 2020

MY 2018 Kia Optima needed a new battery and Thomas had me in and out very quickly. I had told him I needed to get to work after getting a jump from roadside assistance and he took care of everything. Great More

by Lynda D
Recommend Dealer
Yes
Employees Worked With
Thomas
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